:root {
    /* Spacing tokens */
    --space-1: 0.25rem;
    --space-2: 0.5rem;
    --space-3: 0.75rem;
    --space-4: 1rem;
    --space-5: 1.5rem;
    --space-6: 2rem;

    /* Typography tokens */
    --font-size-xs: 0.75rem;
    --font-size-sm: 0.875rem;
    --font-size-md: 1rem;
    --font-size-lg: 1.125rem;
    --font-size-xl: 1.25rem;
    --font-weight-regular: 400;
    --font-weight-medium: 500;
    --font-weight-semibold: 600;
    --font-weight-bold: 700;
    --line-height-tight: 1.2;
    --line-height-normal: 1.5;

    /* Elevation tokens */
    --radius-sm: 4px;
    --radius-md: 8px;
    --radius-lg: 12px;
    --radius-xl: 16px;
    --radius-2xl: 20px;
    --elevation-1: 0 1px 3px rgba(16, 30, 54, 0.07), 0 4px 8px rgba(16, 30, 54, 0.05);
    --elevation-2: 0 4px 12px rgba(16, 30, 54, 0.10), 0 8px 24px rgba(16, 30, 54, 0.07);
    --elevation-soft: 0 6px 18px rgba(16, 30, 54, 0.08);

    /* Semantic color tokens — Light Mode */
    --page-bg: #F3F6FB;
    --surface: #FFFFFF;
    --surface-2: #EFF3FA;
    --text-primary: #1E2A3A;
    --text-secondary: #344561;
    --text-muted: #5A6C84;
    --border-color: #D3DDE8;
    --link-color: #E18B2C;
    --sidebar-grad-start: #F4F7FC;
    --sidebar-grad-end: #ECF0F8;
    --nav-text: #334155;
    --nav-hover-bg: #E2E9F4;
    --nav-active-bg: linear-gradient(90deg, #DAE5F8 0%, #CED9F5 100%);

    /* Semantic aliases */
    --color-bg-page:             var(--page-bg);
    --color-bg-surface:          var(--surface);
    --color-bg-surface-elevated: var(--surface);
    --color-bg-surface-alt:      var(--surface-2);
    --color-bg-inset:            #E8EDF6;
    --color-text-primary:        var(--text-primary);
    --color-text-secondary:      var(--text-secondary);
    --color-text-muted:          var(--text-muted);
    --color-text-disabled:       #9BAABB;
    --color-text-label:          var(--text-muted);
    --color-border-default:      var(--border-color);
    --color-border-subtle:       #E8EDF6;
    --color-border-strong:       #B0BDCC;
    --color-link-default:        var(--link-color);
    --color-accent:              var(--link-color);
    --color-accent-hover:        #CB7820;

    /* Input tokens */
    --color-input-bg:            var(--surface);
    --color-input-text:          var(--text-primary);
    --color-input-placeholder:   #9BAABB;
    --color-input-border:        var(--border-color);
    --color-input-focus-border:  var(--link-color);
    --color-input-focus-ring:    rgba(225, 139, 44, 0.20);
    --color-input-disabled-bg:   var(--surface-2);
    --color-input-disabled-text: #9BAABB;

    /* Status tokens — Light */
    --color-success:        #16A34A;
    --color-success-bg:     #DCFCE7;
    --color-success-border: #86EFAC;
    --color-success-text:   #14532D;
    --color-warning:        #D97706;
    --color-warning-bg:     #FEF3C7;
    --color-warning-border: #FCD34D;
    --color-warning-text:   #78350F;
    --color-danger:         #DC2626;
    --color-danger-bg:      #FEE2E2;
    --color-danger-border:  #FCA5A5;
    --color-danger-text:    #7F1D1D;
    --color-info:           #2563EB;
    --color-info-bg:        #DBEAFE;
    --color-info-border:    #93C5FD;
    --color-info-text:      #1E3A8A;

    /* Bootstrap variable bridge */
    --bs-body-bg: var(--color-bg-page);
    --bs-body-color: var(--color-text-primary);
    --bs-emphasis-color: var(--color-text-primary);
    --bs-secondary-color: var(--color-text-muted);
    --bs-tertiary-color: var(--color-text-muted);
    --bs-secondary-bg: var(--color-bg-surface-alt);
    --bs-tertiary-bg: var(--color-bg-surface-alt);
    --bs-border-color: var(--color-border-default);
    --bs-link-color: var(--color-link-default);
    --bs-link-hover-color: var(--color-link-default);
}

[data-theme="dark"] {
    /* Backgrounds — deep navy, not black */
    --page-bg: #0C1422;
    --surface: #131D2E;
    --surface-2: #0F192A;
    --text-primary: #EDF2F9;
    --text-secondary: #C4D2E6;
    --text-muted: #8AA3BF;
    --border-color: #243448;
    --link-color: #F1A44A;
    --sidebar-grad-start: #090F1A;
    --sidebar-grad-end: #0F1926;
    --nav-text: #C4D2E6;
    --nav-hover-bg: #182335;
    --nav-active-bg: linear-gradient(90deg, #2A4875 0%, #354B8A 100%);

    /* Surface aliases */
    --color-bg-page:             var(--page-bg);
    --color-bg-surface:          var(--surface);
    --color-bg-surface-elevated: #1A2640;
    --color-bg-surface-alt:      var(--surface-2);
    --color-bg-inset:            #0A1120;

    /* Text */
    --color-text-primary:   var(--text-primary);
    --color-text-secondary: var(--text-secondary);
    --color-text-muted:     var(--text-muted);
    --color-text-disabled:  #4D6880;
    --color-text-label:     var(--text-muted);
    --color-link-default:   var(--link-color);
    --color-accent:         var(--link-color);
    --color-accent-hover:   #E18B2C;

    /* Borders */
    --color-border-default: var(--border-color);
    --color-border-subtle:  #1A2640;
    --color-border-strong:  #3A5070;

    /* Input tokens */
    --color-input-bg:            #182437;
    --color-input-text:          #EDF2F9;
    --color-input-placeholder:   #4D6880;
    --color-input-border:        #2A3F58;
    --color-input-focus-border:  #F1A44A;
    --color-input-focus-ring:    rgba(241, 164, 74, 0.18);
    --color-input-disabled-bg:   #0F1926;
    --color-input-disabled-text: #4D6880;

    /* Status tokens — dark-friendly, semi-transparent */
    --color-success:        #22C55E;
    --color-success-bg:     rgba(22, 163, 74, 0.15);
    --color-success-border: rgba(22, 163, 74, 0.35);
    --color-success-text:   #4ADE80;
    --color-warning:        #FBBF24;
    --color-warning-bg:     rgba(245, 158, 11, 0.14);
    --color-warning-border: rgba(245, 158, 11, 0.35);
    --color-warning-text:   #FDE68A;
    --color-danger:         #F87171;
    --color-danger-bg:      rgba(239, 68, 68, 0.14);
    --color-danger-border:  rgba(239, 68, 68, 0.35);
    --color-danger-text:    #FCA5A5;
    --color-info:           #60A5FA;
    --color-info-bg:        rgba(59, 130, 246, 0.14);
    --color-info-border:    rgba(59, 130, 246, 0.35);
    --color-info-text:      #93C5FD;

    /* Elevation — darker shadows for contrast */
    --elevation-1: 0 2px 8px rgba(0,0,0,0.35), 0 1px 3px rgba(0,0,0,0.20);
    --elevation-2: 0 8px 24px rgba(0,0,0,0.45), 0 4px 12px rgba(0,0,0,0.25);
    --elevation-soft: 0 6px 18px rgba(0,0,0,0.40);

    /* Bootstrap bridge */
    --bs-body-bg: var(--color-bg-page);
    --bs-body-color: var(--color-text-primary);
    --bs-secondary-color: var(--color-text-muted);
    --bs-secondary-bg: var(--color-bg-surface-alt);
    --bs-border-color: var(--color-border-default);
    --bs-link-color: var(--color-link-default);
}

html, body {
    font-family: 'Inter', 'Segoe UI', 'Helvetica Neue', Helvetica, Arial, sans-serif;
    background-color: var(--color-bg-page);
    color: var(--color-text-primary);
    font-size: var(--font-size-md);
    line-height: var(--line-height-normal);
    -webkit-font-smoothing: antialiased;
    -moz-osx-font-smoothing: grayscale;
}

*,
*::before,
*::after {
    box-sizing: border-box;
}

body {
    background-image:
        radial-gradient(circle at 16% -12%, rgba(86, 121, 173, 0.16), transparent 32%),
        radial-gradient(circle at 100% 8%, rgba(225, 139, 44, 0.12), transparent 28%);
    background-attachment: fixed;
}

[data-theme="dark"] body {
    background-image:
        radial-gradient(circle at 15% 0%, rgba(63, 95, 144, 0.22), transparent 38%),
        radial-gradient(circle at 92% 10%, rgba(241, 164, 74, 0.10), transparent 32%);
    background-attachment: fixed;
}

h1:focus {
    outline: none;
}

a, .btn-link {
    color: var(--color-link-default);
}

label,
.form-label,
legend {
    color: var(--color-text-label);
}

.form-text {
    color: var(--color-text-muted);
}

.form-control,
.form-select,
.form-check-input {
    border-color: var(--color-input-border);
    background-color: var(--color-input-bg);
    color: var(--color-input-text);
}

.form-control::placeholder,
.form-select::placeholder {
    color: var(--color-input-placeholder);
}

.form-control:focus,
.form-select:focus,
.form-check-input:focus {
    border-color: var(--color-input-focus-border);
}

.form-control:disabled,
.form-select:disabled,
.form-control[readonly] {
    background-color: var(--color-input-disabled-bg);
    color: var(--color-input-disabled-text);
}

.btn-outline-secondary {
    color: var(--color-text-primary);
    border-color: var(--color-border-default);
}

.btn-outline-secondary:hover,
.btn-outline-secondary:focus-visible {
    color: var(--color-text-primary);
    border-color: var(--color-link-default);
    background-color: color-mix(in srgb, var(--color-bg-surface) 86%, var(--color-bg-surface-alt));
}

.btn-primary {
    color: var(--color-text-inverse);
    background-color: var(--color-accent);
    border-color: var(--color-accent-hover);
}

.btn:focus, .btn:active:focus, .btn-link.nav-link:focus, .form-control:focus, .form-check-input:focus {
    box-shadow: 0 0 0 0.1rem white, 0 0 0 0.25rem rgba(243, 136, 8, 0.35);
}

.content {
    padding-top: var(--space-4);
    color: var(--color-text-primary);
    padding-left: clamp(1rem, 2vw, 2.25rem) !important;
    padding-right: clamp(1rem, 2vw, 2.25rem) !important;
}

.portal-page-shell {
    width: 100%;
    max-width: min(1680px, 100%);
    margin: 0 auto;
}

.portal-panel,
.token-card,
.ops-card,
.assignment-panel,
.mgmt-kpi-card,
.mgmt-trend-card,
.mgmt-drill-card {
    border-radius: var(--radius-xl);
}

button,
.btn,
input,
select,
textarea {
    transition: border-color 140ms ease, box-shadow 140ms ease, background-color 140ms ease, transform 120ms ease;
}

button:hover:not(:disabled),
.btn:hover:not(:disabled) {
    transform: translateY(-1px);
}

button:active:not(:disabled),
.btn:active:not(:disabled) {
    transform: translateY(0);
}

button:focus-visible,
.btn:focus-visible,
input:focus-visible,
select:focus-visible,
textarea:focus-visible {
    outline: 2px solid color-mix(in srgb, var(--color-link-default) 75%, white);
    outline-offset: 1px;
}

::-webkit-scrollbar {
    width: 10px;
    height: 10px;
}

::-webkit-scrollbar-thumb {
    background: color-mix(in srgb, var(--color-text-muted) 38%, transparent);
    border-radius: 999px;
}

::-webkit-scrollbar-thumb:hover {
    background: color-mix(in srgb, var(--color-text-muted) 58%, transparent);
}

.token-card {
    background-color: var(--color-bg-surface);
    border: 1px solid var(--color-border-default);
    border-radius: var(--radius-md);
    box-shadow: var(--elevation-1);
    padding: var(--space-4);
}

.token-caption {
    font-size: var(--font-size-sm);
    color: var(--color-text-muted);
}

.valid.modified:not([type=checkbox]) {
    outline: 1px solid var(--color-success);
}

.invalid {
    outline: 1px solid var(--color-danger);
}

.validation-message {
    color: var(--color-danger);
}

#blazor-error-ui {
    color-scheme: light only;
    background: lightyellow;
    bottom: 0;
    box-shadow: 0 -1px 2px rgba(0, 0, 0, 0.2);
    box-sizing: border-box;
    display: none;
    left: 0;
    padding: 0.6rem 1.25rem 0.7rem 1.25rem;
    position: fixed;
    width: 100%;
    z-index: 1000;
}

    #blazor-error-ui .dismiss {
        cursor: pointer;
        position: absolute;
        right: 0.75rem;
        top: 0.5rem;
    }

.blazor-error-boundary {
    background: url(data:image/svg+xml;base64,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) no-repeat 1rem/1.8rem, #b32121;
    padding: 1rem 1rem 1rem 3.7rem;
    color: white;
}

    .blazor-error-boundary::after {
        content: "An error has occurred."
    }

.loading-progress {
    position: absolute;
    display: block;
    width: 8rem;
    height: 8rem;
    inset: 20vh 0 auto 0;
    margin: 0 auto 0 auto;
}

    .loading-progress circle {
        fill: none;
        stroke: var(--color-border-default);
        stroke-width: 0.6rem;
        transform-origin: 50% 50%;
        transform: rotate(-90deg);
    }

        .loading-progress circle:last-child {
            stroke: var(--color-accent);
            stroke-dasharray: calc(3.141 * var(--blazor-load-percentage, 0%) * 0.8), 500%;
            transition: stroke-dasharray 0.05s ease-in-out;
        }

.loading-progress-text {
    position: absolute;
    text-align: center;
    font-weight: bold;
    inset: calc(20vh + 3.25rem) 0 auto 0.2rem;
}

    .loading-progress-text:after {
        content: var(--blazor-load-percentage-text, "Loading");
    }

code {
    color: var(--color-danger-text);
    background: var(--color-danger-bg);
    padding: 0.1em 0.3em;
    border-radius: var(--radius-sm);
    font-size: 0.875em;
}

.form-floating > .form-control-plaintext::placeholder, .form-floating > .form-control::placeholder {
    color: var(--bs-secondary-color);
    text-align: end;
}

.form-floating > .form-control-plaintext:focus::placeholder, .form-floating > .form-control:focus::placeholder {
    text-align: start;
}

.mono {
    font-family: "JetBrains Mono", "Fira Code", Consolas, monospace;
}

.ops-filter-input,
.ops-filter-select {
    border: 1px solid var(--color-border-default);
    border-radius: var(--radius-sm);
    background: var(--color-bg-surface);
    color: var(--color-text-primary);
    font-size: var(--font-size-sm);
    padding: var(--space-2) var(--space-3);
}

.ops-queue,
.ops-board {
    background: var(--color-bg-surface);
    border: 1px solid var(--color-border-default);
    border-radius: var(--radius-lg);
    box-shadow: var(--elevation-1);
    width: 100%;
    max-width: none;
}

.token-card,
.assignment-shell__header,
.assignment-panel,
.mgmt-kpi-card,
.mgmt-trend-card,
.mgmt-drill-card,
.audit-summary-card,
.audit-panel,
.governance-panel,
.fetch-state,
.triage-menu-items,
.ops-card,
.ops-lane,
.ops-queue,
.ops-board {
    backdrop-filter: blur(8px);
}

[data-theme="dark"] .token-card,
[data-theme="dark"] .assignment-shell__header,
[data-theme="dark"] .assignment-panel,
[data-theme="dark"] .mgmt-kpi-card,
[data-theme="dark"] .mgmt-trend-card,
[data-theme="dark"] .mgmt-drill-card,
[data-theme="dark"] .audit-summary-card,
[data-theme="dark"] .audit-panel,
[data-theme="dark"] .governance-panel,
[data-theme="dark"] .ops-card,
[data-theme="dark"] .ops-lane,
[data-theme="dark"] .ops-queue,
[data-theme="dark"] .ops-board {
    box-shadow: 0 12px 28px rgba(4, 9, 18, 0.42);
}

.ops-queue__sticky {
    position: sticky;
    top: 0;
    z-index: 10;
    background: var(--color-bg-surface);
    border-bottom: 1px solid var(--color-border-default);
}

.ops-queue__head-row,
.ops-board__header {
    align-items: center;
    display: flex;
    flex-wrap: wrap;
    gap: var(--space-3);
    justify-content: space-between;
    padding: var(--space-3);
}

.ops-queue__title,
.ops-board__title {
    font-size: var(--font-size-lg);
    line-height: var(--line-height-tight);
    margin: 0;
}

.ops-queue__subtitle,
.ops-board__subtitle {
    color: var(--color-text-muted);
    margin: 0;
    font-size: var(--font-size-sm);
}

.ops-queue__controls,
.ops-board__controls {
    display: flex;
    gap: var(--space-2);
}

.ops-queue__columns,
.ops-queue__item {
    column-gap: var(--space-2);
    display: grid;
    grid-template-columns: 1.1fr 1.2fr 1fr 0.8fr 2fr 1fr;
    align-items: center;
}

.ops-queue__columns {
    border-top: 1px solid var(--color-border-default);
    color: var(--color-text-muted);
    font-size: var(--font-size-xs);
    font-weight: var(--font-weight-semibold);
    letter-spacing: 0.03em;
    padding: var(--space-2) var(--space-3);
    text-transform: uppercase;
}

.ops-queue__body {
    max-height: 34rem;
    overflow: auto;
}

.ops-queue__item {
    border-bottom: 1px solid var(--color-border-default);
    font-size: var(--font-size-sm);
    min-height: 48px;
    padding: var(--space-2) var(--space-3);
}

.priority-chip {
    border-radius: 999px;
    display: inline-flex;
    font-size: var(--font-size-xs);
    font-weight: var(--font-weight-semibold);
    justify-self: start;
    line-height: 1;
    padding: 0.3rem 0.55rem;
}

.priority-critical {
    background: var(--color-danger-bg);
    color: var(--color-danger-text);
    border: 1px solid var(--color-danger-border);
}

.priority-high {
    background: var(--color-warning-bg);
    color: var(--color-warning-text);
    border: 1px solid var(--color-warning-border);
}

.priority-medium {
    background: var(--color-info-bg);
    color: var(--color-info-text);
    border: 1px solid var(--color-info-border);
}

.priority-low {
    background: var(--color-success-bg);
    color: var(--color-success-text);
    border: 1px solid var(--color-success-border);
}

.ops-board__lane-wrap {
    display: grid;
    gap: var(--space-3);
    grid-auto-columns: minmax(20rem, 1fr);
    grid-auto-flow: column;
    overflow-x: auto;
    padding: 0 var(--space-4) var(--space-4);
}

.ops-lane {
    background: var(--color-bg-surface-alt);
    border: 1px solid var(--color-border-default);
    border-radius: var(--radius-md);
    min-height: 20rem;
}

.ops-lane__header {
    align-items: center;
    border-bottom: 1px solid var(--color-border-default);
    display: flex;
    justify-content: space-between;
    padding: var(--space-2) var(--space-3);
    position: sticky;
    top: 0;
    background: var(--color-bg-surface-alt);
}

.ops-count {
    background: var(--color-bg-surface);
    border: 1px solid var(--color-border-default);
    border-radius: 999px;
    font-size: var(--font-size-xs);
    padding: 0.1rem 0.45rem;
}

.ops-lane__cards {
    display: flex;
    flex-direction: column;
    gap: var(--space-2);
    padding: var(--space-2);
}

.ops-card {
    background: var(--color-bg-surface);
    border: 1px solid var(--color-border-default);
    border-radius: var(--radius-sm);
    box-shadow: var(--elevation-2);
    padding: var(--space-4);
    margin-bottom: var(--space-3);
}

.ops-card h3 {
    font-size: var(--font-size-md);
    font-weight: var(--font-weight-bold);
    margin: 0 0 var(--space-3);
}

.ops-card__ref,
.ops-card__updated {
    color: var(--color-text-muted);
    font-size: var(--font-size-xs);
    margin: 0;
}

.ops-card__meta {
    align-items: center;
    display: flex;
    gap: var(--space-3);
    justify-content: space-between;
    font-size: var(--font-size-sm);
}

.assignment-shell {
    display: flex;
    flex-direction: column;
    gap: var(--space-3);
}

.assignment-shell__header {
    display: flex;
    justify-content: space-between;
    align-items: center;
    flex-wrap: wrap;
    gap: var(--space-3);
    background: var(--color-bg-surface);
    border: 1px solid var(--color-border-default);
    border-radius: var(--radius-md);
    padding: var(--space-3);
    box-shadow: var(--elevation-1);
}

.assignment-shell__title {
    margin: 0;
    font-size: var(--font-size-lg);
}

.assignment-shell__subtitle {
    margin: var(--space-1) 0 0;
    font-size: var(--font-size-sm);
    color: var(--color-text-muted);
}

.assignment-shell__actions {
    display: flex;
    gap: var(--space-2);
    flex-wrap: wrap;
}

.security-forbidden-message {
    margin: 0;
    padding: var(--space-2);
    border-radius: var(--radius-sm);
    border: 1px solid var(--color-danger-border);
    background: var(--color-danger-bg);
    color: var(--color-danger-text);
    font-size: var(--font-size-sm);
    font-weight: var(--font-weight-medium);
}

.assignment-shell__grid {
    display: grid;
    gap: var(--space-3);
    grid-template-columns: 1.2fr 1fr 1fr;
}

.assignment-panel {
    background: var(--color-bg-surface);
    border: 1px solid var(--color-border-default);
    border-radius: var(--radius-md);
    padding: var(--space-3);
    box-shadow: var(--elevation-1);
}

.assignment-panel h3 {
    margin-top: 0;
    margin-bottom: var(--space-2);
    font-size: var(--font-size-md);
}

.assignment-request-list,
.assignment-worker-list {
    display: flex;
    flex-direction: column;
    gap: var(--space-2);
}

.assignment-request-item {
    width: 100%;
    text-align: left;
    border: 1px solid var(--color-border-default);
    border-radius: var(--radius-sm);
    background: var(--color-bg-surface-alt);
    padding: var(--space-2);
    display: flex;
    justify-content: space-between;
    gap: var(--space-2);
    cursor: pointer;
}

.assignment-request-item.selected,
.assignment-worker-item.selected {
    border-color: var(--color-accent);
    box-shadow: 0 0 0 1px var(--color-accent);
}

.assignment-ref {
    margin: 0;
    font-size: var(--font-size-xs);
    color: var(--color-text-muted);
}

.assignment-summary {
    margin: var(--space-1) 0;
    font-size: var(--font-size-sm);
    color: var(--color-text-primary);
}

.assignment-meta {
    margin: 0;
    font-size: var(--font-size-xs);
    color: var(--color-text-muted);
}

.assignment-badges {
    display: flex;
    flex-direction: column;
    gap: var(--space-1);
    align-items: flex-end;
}

.assignment-badge {
    border-radius: 999px;
    padding: 0.2rem 0.45rem;
    font-size: var(--font-size-xs);
    font-weight: var(--font-weight-semibold);
}

.assignment-badge.success { background: var(--color-success-bg); color: var(--color-success-text); border: 1px solid var(--color-success-border); }
.assignment-badge.info    { background: var(--color-info-bg);    color: var(--color-info-text);    border: 1px solid var(--color-info-border); }
.assignment-badge.warning { background: var(--color-warning-bg); color: var(--color-warning-text); border: 1px solid var(--color-warning-border); }
.assignment-badge.danger  { background: var(--color-danger-bg);  color: var(--color-danger-text);  border: 1px solid var(--color-danger-border); }
.assignment-badge.neutral { background: var(--color-bg-surface-alt); color: var(--color-text-secondary); border: 1px solid var(--color-border-default); }

.assignment-worker-item {
    border: 1px solid var(--color-border-default);
    border-radius: var(--radius-sm);
    background: var(--color-bg-surface-alt);
    padding: var(--space-2);
    display: grid;
    gap: var(--space-1);
}

.assignment-worker-main {
    display: flex;
    justify-content: space-between;
    align-items: center;
    gap: var(--space-2);
}

.assignment-worker-select {
    border: none;
    background: transparent;
    text-align: left;
    cursor: pointer;
    padding: 0;
    display: flex;
    flex-direction: column;
    gap: 0.15rem;
}

.assignment-worker-select span {
    color: var(--color-text-muted);
    font-size: var(--font-size-xs);
}

.assignment-score {
    font-size: var(--font-size-xs);
    color: var(--color-text-muted);
}

.assignment-worker-status,
.assignment-worker-actions {
    display: flex;
    gap: var(--space-1);
    flex-wrap: wrap;
}

.assignment-hint {
    color: var(--color-text-muted);
    font-size: var(--font-size-sm);
    margin: 0;
}

.assignment-guidance-list {
    margin: 0;
    padding-left: 1rem;
    display: flex;
    flex-direction: column;
    gap: var(--space-1);
    font-size: var(--font-size-sm);
}

.assignment-guidance-warning {
    color: var(--color-warning-text);
}

.mgmt-overview-shell {
    display: flex;
    flex-direction: column;
    gap: var(--space-3);
}

.mgmt-kpi-grid,
.mgmt-trend-grid,
.mgmt-drill-grid {
    display: grid;
    gap: var(--space-3);
}

.mgmt-kpi-grid {
    grid-template-columns: repeat(4, minmax(220px, 1fr));
}

.mgmt-trend-grid {
    grid-template-columns: repeat(3, minmax(260px, 1fr));
}

.mgmt-drill-grid {
    grid-template-columns: repeat(3, minmax(260px, 1fr));
}

.mgmt-kpi-card,
.mgmt-trend-card,
.mgmt-drill-card {
    background: var(--color-bg-surface);
    border: 1px solid var(--color-border-default);
    border-radius: var(--radius-md);
    box-shadow: var(--elevation-2);
    padding: var(--space-4);
    margin-bottom: var(--space-4);
}

.mgmt-kpi-title {
    margin: 0;
    font-size: var(--font-size-sm);
    color: var(--color-text-muted);
}

.mgmt-kpi-value {
    font-size: 2rem;
    line-height: 1.2;
    font-weight: 800;
    color: var(--color-text-primary);
}

.mgmt-kpi-delta {
    margin: 0;
    font-size: var(--font-size-xs);
    font-weight: var(--font-weight-semibold);
}

.mgmt-kpi-delta.positive {
    color: var(--color-success);
}

.mgmt-kpi-delta.negative {
    color: var(--color-danger);
}

.mgmt-trend-title {
    margin: 0 0 var(--space-2);
    font-size: var(--font-size-lg);
    font-weight: var(--font-weight-bold);
    margin-bottom: var(--space-3);
}

.mgmt-sparkline {
    display: grid;
    grid-auto-flow: column;
    gap: 0.35rem;
    align-items: end;
    height: 4.5rem;
    padding: var(--space-1) 0;
}

.mgmt-sparkline-bar {
    width: 100%;
    border-radius: 0.25rem;
    background: linear-gradient(180deg, var(--color-accent-muted) 0%, var(--color-accent) 100%);
}

.mgmt-trend-meta {
    display: flex;
    justify-content: space-between;
    gap: var(--space-2);
    margin-top: var(--space-3);
    font-size: var(--font-size-sm);
    color: var(--color-text-muted);
}

.mgmt-drill-card {
    border: 1px solid var(--color-border-default);
    text-align: left;
    cursor: pointer;
    display: flex;
    flex-direction: column;
    gap: var(--space-1);
}

.mgmt-drill-card:hover {
    border-color: var(--color-accent);
    box-shadow: 0 0 0 1px var(--color-accent);
}

.mgmt-drill-title {
    color: var(--color-text-primary);
    font-weight: var(--font-weight-semibold);
}

.mgmt-drill-caption {
    color: var(--color-text-muted);
    font-size: var(--font-size-sm);
}

.audit-shell,
.governance-shell {
    display: flex;
    flex-direction: column;
    gap: var(--space-3);
}

.audit-summary-grid {
    display: grid;
    gap: var(--space-3);
    grid-template-columns: repeat(3, minmax(0, 1fr));
}

.audit-summary-card,
.audit-panel,
.governance-panel {
    background: var(--color-bg-surface);
    border: 1px solid var(--color-border-default);
    border-radius: var(--radius-md);
    box-shadow: var(--elevation-1);
    padding: var(--space-3);
}

.audit-summary-label {
    margin: 0;
    color: var(--color-text-muted);
    font-size: var(--font-size-sm);
}

.audit-summary-value {
    margin: var(--space-1) 0 0;
    font-size: 1.6rem;
    font-weight: var(--font-weight-semibold);
}

.audit-panel-header,
.governance-header {
    display: flex;
    justify-content: space-between;
    align-items: baseline;
    gap: var(--space-2);
    flex-wrap: wrap;
    margin-bottom: var(--space-2);
}

.audit-panel-header h2,
.governance-header h2 {
    margin: 0;
    font-size: var(--font-size-md);
}

.audit-muted {
    margin: 0;
    color: var(--color-text-muted);
    font-size: var(--font-size-sm);
}

.audit-table-wrap,
.governance-table-wrap {
    overflow-x: auto;
}

.audit-table {
    width: 100%;
    border-collapse: collapse;
    font-size: var(--font-size-sm);
}

.audit-table th,
.audit-table td {
    border-bottom: 1px solid var(--color-border-default);
    padding: var(--space-2);
    text-align: left;
    white-space: nowrap;
}

.audit-table th {
    color: var(--color-text-muted);
    font-size: var(--font-size-xs);
    text-transform: uppercase;
    letter-spacing: 0.03em;
}

.audit-pill {
    display: inline-flex;
    padding: 0.2rem 0.45rem;
    border-radius: 999px;
    font-size: var(--font-size-xs);
    font-weight: var(--font-weight-semibold);
}

.audit-pill.allow {
    background: var(--color-success-bg);
    color: var(--color-success-text);
    border: 1px solid var(--color-success-border);
}

.audit-pill.deny,
.audit-pill.high {
    background: var(--color-danger-bg);
    color: var(--color-danger-text);
    border: 1px solid var(--color-danger-border);
}

.audit-pill.medium {
    background: var(--color-warning-bg);
    color: var(--color-warning-text);
    border: 1px solid var(--color-warning-border);
}

.audit-pill.low {
    background: var(--color-info-bg);
    color: var(--color-info-text);
    border: 1px solid var(--color-info-border);
}

.oversight-list,
.guardrail-list {
    display: flex;
    flex-direction: column;
    gap: var(--space-2);
}

.oversight-item,
.guardrail-item {
    display: flex;
    justify-content: space-between;
    gap: var(--space-2);
    align-items: center;
    flex-wrap: wrap;
    background: var(--color-bg-surface-alt);
    border: 1px solid var(--color-border-default);
    border-radius: var(--radius-sm);
    padding: var(--space-2);
}

.oversight-title {
    margin: 0;
    font-size: var(--font-size-sm);
    font-weight: var(--font-weight-semibold);
}

.oversight-actions {
    display: flex;
    gap: var(--space-1);
    flex-wrap: wrap;
    align-items: center;
}

.guardrail-toggle {
    display: inline-flex;
    gap: var(--space-1);
    align-items: center;
    font-size: var(--font-size-sm);
}

.governance-steps {
    margin: 0;
    padding-left: 1.2rem;
    display: flex;
    flex-direction: column;
    gap: var(--space-2);
}

.governance-step {
    display: flex;
    align-items: flex-start;
    gap: var(--space-2);
}

.request-workspace-shell {
    display: flex;
    flex-direction: column;
    gap: var(--space-3);
    margin-top: var(--space-3);
}

.workspace-header,
.workspace-panel {
    background: var(--color-bg-surface);
    border: 1px solid var(--color-border-default);
    border-radius: var(--radius-md);
    box-shadow: var(--elevation-1);
    padding: var(--space-3);
}

.workspace-header {
    display: flex;
    flex-wrap: wrap;
    justify-content: space-between;
    align-items: center;
    gap: var(--space-3);
}

.workspace-ref {
    color: var(--color-text-muted);
    margin: 0 0 var(--space-1);
    font-size: var(--font-size-xs);
}

.workspace-title {
    margin: 0;
    font-size: var(--font-size-lg);
}

.workspace-subtitle,
.workspace-hint {
    margin: var(--space-1) 0 0;
    color: var(--color-text-muted);
    font-size: var(--font-size-sm);
}

.workspace-header-actions,
.rapid-actions-row {
    display: flex;
    flex-wrap: wrap;
    gap: var(--space-2);
}

.workspace-grid {
    display: grid;
    gap: var(--space-3);
    grid-template-columns: 1.1fr 1fr;
}

.workspace-panel h3 {
    margin-top: 0;
    margin-bottom: var(--space-2);
    font-size: var(--font-size-md);
}

.workspace-timeline {
    list-style: none;
    margin: 0;
    padding: 0;
    display: flex;
    flex-direction: column;
    gap: var(--space-2);
}

.workspace-timeline-item {
    display: grid;
    grid-template-columns: 7rem 1fr;
    gap: var(--space-2);
    border: 1px solid var(--color-border-default);
    border-radius: var(--radius-sm);
    padding: var(--space-2);
    background: var(--color-bg-surface-alt);
}

.workspace-timeline-time {
    color: var(--color-text-muted);
    font-size: var(--font-size-xs);
}

@media (max-width: 900px) {
    .ops-board__lane-wrap {
        grid-auto-columns: minmax(15rem, 1fr);
    }

    .ops-queue__columns,
    .ops-queue__item {
        grid-template-columns: 1fr 1fr;
        row-gap: var(--space-1);
    }

    .ops-queue__columns span:nth-child(n+3) {
        display: none;
    }

    .ops-queue__item span:nth-child(n+3) {
        color: var(--color-text-muted);
        font-size: var(--font-size-xs);
    }

    .ops-queue__item span:nth-child(5),
    .ops-queue__item span:nth-child(6) {
        display: none;
    }

    .assignment-shell__grid {
        grid-template-columns: 1fr;
    }

    .mgmt-kpi-grid,
    .mgmt-trend-grid,
    .mgmt-drill-grid {
        grid-template-columns: 1fr;
    }

    .audit-summary-grid {
        grid-template-columns: 1fr;
    }

    .workspace-grid {
        grid-template-columns: 1fr;
    }

    .workspace-timeline-item {
        grid-template-columns: 1fr;
    }
}

@media (min-width: 1500px) {
    .portal-page-shell {
        max-width: min(1780px, 100%);
    }

    .portal-grid-2 {
        grid-template-columns: repeat(auto-fit, minmax(420px, 1fr));
    }
}

.portal-page-shell {
    display: grid;
    gap: var(--space-5);
}

.portal-section-header {
    align-items: center;
    display: flex;
    flex-wrap: wrap;
    gap: var(--space-5);
    justify-content: space-between;
}

.portal-section-header__copy {
    display: grid;
    gap: var(--space-2);
}

.portal-section-header__title {
    font-size: var(--font-size-xl);
    line-height: var(--line-height-tight);
    margin: 0;
    letter-spacing: -0.01em;
}

.portal-section-header__description {
    color: var(--color-text-muted);
    margin: 0;
}

.portal-section-header__actions {
    display: flex;
    flex-wrap: wrap;
    gap: var(--space-2);
}

.portal-grid-2 {
    display: grid;
    gap: var(--space-4);
    grid-template-columns: repeat(auto-fit, minmax(360px, 1fr));
}

.portal-panel {
    background: var(--color-bg-surface);
    border: 1px solid var(--color-border-default);
    border-radius: var(--radius-2xl);
    box-shadow: var(--elevation-1);
    padding: var(--space-5);
}

.portal-panel h2 {
    margin: 0 0 var(--space-3) 0;
    font-size: var(--font-size-lg);
}

.portal-inline-actions {
    display: flex;
    flex-wrap: wrap;
    gap: var(--space-2);
    align-items: center;
}

.portal-form-grid {
    display: grid;
    gap: var(--space-2);
}

.portal-table {
    width: 100%;
    border-collapse: collapse;
}

.portal-table th,
.portal-table td {
    border-bottom: 1px solid var(--color-border-default);
    text-align: left;
    padding: var(--space-3) var(--space-2);
    vertical-align: top;
}

.portal-message {
    margin: 0;
    padding: 0 var(--space-1);
    color: var(--color-text-muted);
}

.portal-page-shell label,
.portal-page-shell h2,
.portal-page-shell h3 {
    color: var(--color-text-primary);
}

.portal-page-shell input:not([type="checkbox"]):not([type="radio"]),
.portal-page-shell select,
.portal-page-shell textarea {
    appearance: none;
    -webkit-appearance: none;
    background: var(--color-bg-surface);
    border: 1px solid var(--color-border-default);
    border-radius: var(--radius-md);
    color: var(--color-text-primary);
    padding: var(--space-2) var(--space-3);
    transition: border-color 120ms ease, box-shadow 120ms ease, background-color 120ms ease;
}

.portal-page-shell input::placeholder,
.portal-page-shell textarea::placeholder {
    color: var(--color-text-muted);
    opacity: 1;
}

.portal-page-shell input:focus-visible,
.portal-page-shell select:focus-visible,
.portal-page-shell textarea:focus-visible {
    border-color: var(--color-link-default);
    box-shadow: 0 0 0 0.2rem rgba(243, 136, 8, 0.2);
    outline: none;
}

.portal-page-shell input[type="checkbox"],
.portal-page-shell input[type="radio"] {
    accent-color: var(--color-link-default);
}

.portal-page-shell button:not(.btn):not(.btn-primary):not(.btn-outline-secondary),
.portal-page-shell .btn-quick-action {
    background: var(--color-bg-surface-alt);
    border: 1px solid var(--color-border-default);
    border-radius: var(--radius-md);
    color: var(--color-text-primary);
    padding: var(--space-2) var(--space-3);
    transition: background-color 120ms ease, border-color 120ms ease, transform 120ms ease;
}

.portal-page-shell button:not(.btn):not(.btn-primary):not(.btn-outline-secondary):hover,
.portal-page-shell .btn-quick-action:hover {
    background: var(--color-bg-surface);
    border-color: var(--color-link-default);
}

.portal-page-shell button:not(.btn):not(.btn-primary):not(.btn-outline-secondary):active,
.portal-page-shell .btn-quick-action:active {
    transform: translateY(1px);
}

.portal-page-shell button:disabled,
.portal-page-shell input:disabled,
.portal-page-shell select:disabled,
.portal-page-shell textarea:disabled {
    opacity: 0.6;
    cursor: not-allowed;
}

/* Resilience and Data-Fetch State Patterns */

.data-fetch-state-container {
    width: 100%;
}

.fetch-state {
    display: flex;
    flex-direction: column;
    align-items: center;
    justify-content: center;
    gap: var(--space-4);
    padding: var(--space-6);
    border-radius: var(--radius-md);
    background: var(--color-bg-surface-alt);
    text-align: center;
}

.fetch-state p {
    color: var(--color-text-muted);
    font-size: var(--font-size-sm);
    margin: 0;
}

.fetch-state-loading {
    background: linear-gradient(135deg, var(--color-bg-surface) 0%, var(--color-bg-surface-alt) 100%);
    border: 1px solid var(--color-border-default);
}

.loading-spinner {
    width: 40px;
    height: 40px;
    border: 3px solid var(--color-border-default);
    border-top-color: var(--link-color);
    border-radius: 50%;
    animation: spin 0.8s linear infinite;
}

@keyframes spin {
    to { transform: rotate(360deg); }
}

.fetch-state-error {
    background: var(--color-danger-bg);
    border: 1px solid var(--color-danger-border);
}

.error-badge {
    display: flex;
    align-items: center;
    gap: var(--space-2);
    font-weight: var(--font-weight-semibold);
    color: var(--color-danger-text);
    font-size: var(--font-size-md);
}

.fetch-state-icon {
    width: 20px;
    height: 20px;
    flex-shrink: 0;
}

.fetch-state-heading {
    margin: 0;
    font-weight: var(--font-weight-semibold);
}

.fetch-state-stale {
    background: var(--color-warning-bg);
    border: 1px solid var(--color-warning-border);
}

.stale-badge {
    display: flex;
    align-items: center;
    gap: var(--space-2);
    font-weight: var(--font-weight-semibold);
    color: var(--color-warning-text);
    font-size: var(--font-size-md);
}

.stale-content {
    width: 100%;
    margin-top: var(--space-4);
    opacity: 0.8;
}

.fetch-state-partial {
    background: var(--color-success-bg);
    border: 1px solid var(--color-success-border);
}

.partial-badge {
    display: flex;
    align-items: center;
    gap: var(--space-2);
    font-weight: var(--font-weight-semibold);
    color: var(--color-success-text);
    font-size: var(--font-size-md);
}

.partial-content {
    width: 100%;
    margin-top: var(--space-4);
    margin-bottom: 0;
}

.fetch-state-retrying {
    background: linear-gradient(135deg, var(--color-bg-surface) 0%, var(--color-bg-surface-alt) 100%);
    border: 1px solid var(--color-border-default);
}

.retry-spinner {
    width: 32px;
    height: 32px;
    border: 2px solid var(--color-border-default);
    border-top-color: var(--link-color);
    border-radius: 50%;
    animation: pulse-spin 1s ease-in-out infinite;
}

@keyframes pulse-spin {
    0%, 100% { transform: rotate(0deg) scale(1); }
    50% { transform: rotate(180deg) scale(1.05); }
}

.state-actions {
    display: flex;
    gap: var(--space-3);
    justify-content: center;
    flex-wrap: wrap;
}

.btn-retry,
.btn-dismiss,
.btn-recover {
    padding: var(--space-2) var(--space-4);
    border-radius: var(--radius-sm);
    border: none;
    font-size: var(--font-size-sm);
    font-weight: var(--font-weight-medium);
    cursor: pointer;
    transition: all 0.2s ease;
}

.btn-retry {
    background: var(--color-accent);
    color: var(--color-text-inverse);
}

.btn-retry:hover {
    background: var(--color-accent-hover);
}

.btn-retry:active {
    transform: scale(0.98);
}

.btn-dismiss {
    background: var(--color-bg-surface-alt);
    color: var(--color-text-primary);
    border: 1px solid var(--color-border-default);
}

.btn-dismiss:hover {
    background: var(--color-bg-inset);
}

.btn-recover {
    background: var(--color-success);
    color: var(--color-text-inverse);
}

.btn-recover:hover {
    background: var(--color-success-hover);
}

/* Error Boundary Styles */

.resilience-error-boundary {
    width: 100%;
}

.error-boundary-container {
    background: var(--color-bg-surface);
    border: 2px solid var(--color-danger-border);
    border-radius: var(--radius-md);
    padding: var(--space-6);
    box-shadow: 0 0 0 1px var(--color-danger-border);
}

.error-boundary-content {
    display: flex;
    flex-direction: column;
    align-items: center;
    gap: var(--space-4);
    text-align: center;
}

.error-boundary-icon {
    width: 3rem;
    height: 3rem;
    color: var(--color-danger);
    animation: bounce 0.6s ease-in-out infinite;
}

@keyframes bounce {
    0%, 100% { transform: translateY(0); }
    50% { transform: translateY(-8px); }
}

.error-boundary-content h3 {
    color: var(--color-danger-text);
    font-size: var(--font-size-lg);
    margin: 0;
    font-weight: var(--font-weight-semibold);
}

.error-boundary-content p {
    color: var(--color-text-muted);
    margin: 0;
    max-width: 500px;
}

.error-boundary-actions {
    display: flex;
    gap: var(--space-3);
    justify-content: center;
    flex-wrap: wrap;
}

.btn-details {
    padding: var(--space-2) var(--space-4);
    border-radius: var(--radius-sm);
    border: 1px solid var(--color-border-default);
    background: var(--color-bg-surface);
    color: var(--color-text-primary);
    font-size: var(--font-size-sm);
    font-weight: var(--font-weight-medium);
    cursor: pointer;
    transition: all 0.2s ease;
}

.btn-details:hover {
    background: var(--color-bg-surface-alt);
    border-color: var(--color-border-default);
}

.error-details {
    width: 100%;
    margin-top: var(--space-4);
    padding: var(--space-4);
    background: var(--color-bg-surface-alt);
    border-radius: var(--radius-sm);
    border: 1px solid var(--color-border-default);
    text-align: left;
}

.error-details summary {
    cursor: pointer;
    font-weight: var(--font-weight-medium);
    color: var(--color-text-primary);
    user-select: none;
}

.error-details pre {
    margin: var(--space-2) 0 0 0;
    overflow-x: auto;
    font-size: var(--font-size-xs);
    line-height: var(--line-height-tight);
    background: var(--color-bg-surface);
    padding: var(--space-3);
    border-radius: var(--radius-sm);
    color: var(--color-danger-text);
}

/* Status Signals and Live Indicators */

.status-signal {
    display: flex;
    flex-wrap: wrap;
    gap: var(--space-2);
    align-items: center;
}

.status-badge {
    display: inline-flex;
    align-items: center;
    gap: 0.3rem;
    padding: 0.22rem 0.6rem;
    border-radius: var(--radius-full);
    font-size: var(--font-size-xs);
    font-weight: var(--font-weight-semibold);
    border: 1px solid transparent;
    line-height: 1.4;
    white-space: nowrap;
}

.status-badge svg { flex-shrink: 0; }

.status-label {
    color: inherit;
}

/* Status variants — light mode */
.status-new       { background: var(--color-info-bg);    border-color: var(--color-info-border);    color: var(--color-info-text);    }
.status-assessing { background: var(--color-warning-bg); border-color: var(--color-warning-border); color: var(--color-warning-text); }
.status-assigned  { background: var(--color-info-bg);    border-color: var(--color-info-border);    color: var(--color-info-text);    }
.status-in-progress { background: var(--color-success-bg); border-color: var(--color-success-border); color: var(--color-success-text); }
.status-active    { background: var(--color-success-bg); border-color: var(--color-success-border); color: var(--color-success-text); }
.status-waiting   { background: var(--color-warning-bg); border-color: var(--color-warning-border); color: var(--color-warning-text); }
.status-on-hold   { background: var(--color-bg-surface-alt); border-color: var(--color-border-default); color: var(--color-text-secondary); }
.status-onhold    { background: var(--color-bg-surface-alt); border-color: var(--color-border-default); color: var(--color-text-secondary); }
.status-escalated { background: var(--color-danger-bg);  border-color: var(--color-danger-border);  color: var(--color-danger-text);  }
.status-completed { background: var(--color-success-bg); border-color: var(--color-success-border); color: var(--color-success-text); }
.status-cancelled { background: var(--color-bg-surface-alt); border-color: var(--color-border-default); color: var(--color-text-muted); }
.status-unknown   { background: var(--color-bg-surface-alt); border-color: var(--color-border-default); color: var(--color-text-muted); }

/* ── Signal chips — replaces escalation-badge / sla-breach-badge / urgency-badge ── */
.signal-chip {
    display: inline-flex;
    align-items: center;
    gap: 0.25rem;
    padding: 0.2rem 0.55rem;
    border-radius: var(--radius-full);
    font-size: var(--font-size-xs);
    font-weight: var(--font-weight-semibold);
    line-height: 1.4;
    white-space: nowrap;
    border: 1px solid transparent;
}
.signal-chip svg { flex-shrink: 0; }

.signal-chip--danger  { background: var(--color-danger-bg);  border-color: var(--color-danger-border);  color: var(--color-danger-text);  }
.signal-chip--warning { background: var(--color-warning-bg); border-color: var(--color-warning-border); color: var(--color-warning-text); }
.signal-chip--caution { background: var(--color-warning-bg); border-color: var(--color-warning-border); color: var(--color-warning-text); }
.signal-chip--info    { background: var(--color-info-bg);    border-color: var(--color-info-border);    color: var(--color-info-text);    }
.signal-chip--neutral { background: var(--color-bg-surface-alt); border-color: var(--color-border-default); color: var(--color-text-secondary); }
.signal-chip--sla     { background: var(--color-danger-bg);  border-color: var(--color-danger-border);  color: var(--color-danger-text);  animation: signal-pulse 2s ease-in-out infinite; }

@keyframes signal-pulse {
    0%, 100% { opacity: 1; }
    50% { opacity: 0.72; }
}

.signal-age {
    display: inline-flex;
    align-items: center;
    font-size: var(--font-size-xs);
    color: var(--color-text-muted);
    font-variant-numeric: tabular-nums;
    padding: 0.2rem 0.4rem;
    border-radius: var(--radius-sm);
    background: var(--color-bg-surface-alt);
    border: 1px solid var(--color-border-subtle);
}

.signal-assigned {
    display: inline-flex;
    align-items: center;
    gap: 0.25rem;
    font-size: var(--font-size-xs);
    color: var(--color-text-secondary);
    padding: 0.2rem 0.45rem;
    border-radius: var(--radius-sm);
    background: var(--color-info-bg);
    border: 1px solid var(--color-info-border);
}

/* Legacy badge aliases — kept for backward compat */
.escalation-badge {
    display: inline-flex;
    align-items: center;
    gap: var(--space-1);
    padding: 0.2rem 0.55rem;
    border-radius: var(--radius-full);
    font-size: var(--font-size-xs);
    font-weight: var(--font-weight-semibold);
    background: var(--color-danger-bg);
    border: 1px solid var(--color-danger-border);
    color: var(--color-danger-text);
}

.sla-breach-badge {
    display: inline-flex;
    align-items: center;
    gap: var(--space-1);
    padding: 0.2rem 0.55rem;
    border-radius: var(--radius-full);
    font-size: var(--font-size-xs);
    font-weight: var(--font-weight-semibold);
    background: var(--color-danger-bg);
    border: 1px solid var(--color-danger-border);
    color: var(--color-danger-text);
    animation: signal-pulse 2s ease-in-out infinite;
}

@keyframes pulse { 0%, 100% { opacity: 1; } 50% { opacity: 0.7; } }

.age-badge {
    display: inline-flex;
    align-items: center;
    gap: var(--space-1);
    padding: 0.2rem 0.45rem;
    border-radius: var(--radius-sm);
    font-size: var(--font-size-xs);
    font-weight: var(--font-weight-semibold);
    background: var(--color-bg-surface-alt);
    border: 1px solid var(--color-border-default);
    color: var(--color-text-muted);
}

.urgency-badge {
    display: inline-flex;
    align-items: center;
    gap: var(--space-1);
    padding: 0.2rem 0.55rem;
    border-radius: var(--radius-full);
    font-size: var(--font-size-xs);
    font-weight: var(--font-weight-semibold);
    border: 1px solid transparent;
}

.urgency-normal   { background: var(--color-bg-surface-alt); color: var(--color-text-muted);   border-color: var(--color-border-default); }
.urgency-moderate { background: var(--color-warning-bg);    color: var(--color-warning-text); border-color: var(--color-warning-border); }
.urgency-high     { background: var(--color-warning-bg);    color: var(--color-warning-text); border-color: var(--color-warning-border); }
.urgency-critical { background: var(--color-danger-bg);     color: var(--color-danger-text);  border-color: var(--color-danger-border); }

.urgency-dot { display: inline-block; width: 8px; height: 8px; border-radius: 50%; }
.urgency-dot.urgency-normal   { background: var(--color-text-disabled); }
.urgency-dot.urgency-moderate { background: var(--color-warning); }
.urgency-dot.urgency-high     { background: var(--color-warning); }
.urgency-dot.urgency-critical { background: var(--color-danger); }

.assigned-badge {
    display: inline-flex;
    align-items: center;
    gap: var(--space-1);
    padding: 0.2rem 0.45rem;
    border-radius: var(--radius-sm);
    font-size: var(--font-size-xs);
    font-weight: var(--font-weight-semibold);
    background: var(--color-info-bg);
    border: 1px solid var(--color-info-border);
    color: var(--color-info-text);
}

.signal-row {
    display: flex;
    gap: var(--space-1);
    align-items: center;
    flex-wrap: wrap;
}

.signal-escalated,
.signal-sla-breach,
.signal-aging {
    display: inline-block;
    font-size: 0.875rem;
}

.signal-escalated {
    animation: pulse-danger 1.5s ease-in-out infinite;
}

@keyframes pulse-danger {
    0%, 100% { opacity: 1; transform: scale(1); }
    50% { opacity: 0.6; transform: scale(1.1); }
}

/* Triage Controls */

.triage-controls {
    display: flex;
    gap: var(--space-2);
    align-items: center;
    flex-wrap: wrap;
}

.btn-triage {
    padding: var(--space-2) var(--space-3);
    border-radius: var(--radius-sm);
    border: 1px solid transparent;
    font-size: var(--font-size-sm);
    font-weight: var(--font-weight-medium);
    cursor: pointer;
    transition: all 0.2s ease;
    white-space: nowrap;
}

.btn-triage:hover:not(:disabled) {
    transform: translateY(-1px);
    box-shadow: 0 2px 6px rgba(0, 0, 0, 0.1);
}

.btn-triage:active:not(:disabled) {
    transform: translateY(0);
}

.btn-triage:disabled {
    opacity: 0.5;
    cursor: not-allowed;
}

.btn-triage-primary {
    background: var(--color-accent);
    color: var(--color-text-inverse);
    border-color: var(--color-accent-hover);
}

.btn-triage-primary:hover:not(:disabled) {
    background: var(--color-accent-hover);
}

.btn-triage-secondary {
    background: var(--color-bg-surface-alt);
    color: var(--color-text-primary);
    border-color: var(--color-border-default);
}

.btn-triage-secondary:hover:not(:disabled) {
    background: var(--color-bg-inset);
}

.btn-triage-warning {
    background: var(--color-warning-bg);
    color: var(--color-warning-text);
    border-color: var(--color-warning-border);
}

.btn-triage-warning:hover:not(:disabled) {
    background: var(--color-warning-border);
}

.btn-triage-danger {
    background: var(--color-danger);
    color: var(--color-text-inverse);
    border-color: var(--color-danger-hover);
}

.btn-triage-danger:hover:not(:disabled) {
    background: var(--color-danger-hover);
}

.btn-quick-action {
    padding: var(--space-1) var(--space-2);
    border-radius: var(--radius-sm);
    border: 1px solid var(--color-border-default);
    background: var(--color-bg-surface);
    font-size: var(--font-size-sm);
    cursor: pointer;
    transition: all 0.15s ease;
    line-height: 1;
}

.btn-quick-action:hover {
    background: var(--color-bg-surface-alt);
    border-color: var(--color-border-strong);
}

.btn-quick-action.btn-primary {
    background: var(--color-info-bg);
    border-color: var(--color-info-border);
    color: var(--color-info-text);
}

.btn-quick-action.btn-primary:hover {
    background: var(--color-info-border);
}

.btn-quick-action.btn-warning {
    background: var(--color-warning-bg);
    border-color: var(--color-warning-border);
    color: var(--color-warning-text);
}

.btn-quick-action.btn-warning:hover {
    background: var(--color-warning-border);
}

.triage-empty {
    color: var(--color-text-muted);
    font-size: var(--font-size-sm);
}

.triage-menu {
    position: relative;
}

.btn-triage-more {
    padding: var(--space-2) var(--space-2);
    border: 1px solid var(--color-border-default);
    border-radius: var(--radius-sm);
    background: var(--color-bg-surface);
    cursor: pointer;
    transition: all 0.2s ease;
    line-height: 1;
    color: var(--color-text-primary);
    display: flex;
    align-items: center;
    justify-content: center;
}

.btn-triage-more:hover {
    background: var(--color-bg-surface-alt);
}

.triage-menu-items {
    position: absolute;
    top: 100%;
    right: 0;
    margin-top: var(--space-1);
    background: var(--color-bg-surface);
    border: 1px solid var(--color-border-default);
    border-radius: var(--radius-md);
    box-shadow: var(--elevation-2);
    z-index: 100;
    min-width: 120px;
}

.menu-item {
    display: block;
    width: 100%;
    padding: var(--space-2) var(--space-3);
    border: none;
    background: transparent;
    color: var(--color-text-primary);
    text-align: left;
    font-size: var(--font-size-sm);
    cursor: pointer;
    transition: background 0.15s ease;
}

.menu-item:focus-visible,
.ops-filter-input:focus-visible,
.ops-filter-select:focus-visible,
.theme-toggle:focus-visible {
    outline: 2px solid var(--color-accent);
    outline-offset: 1px;
}

.menu-item:first-child {
    border-top-left-radius: var(--radius-md);
    border-top-right-radius: var(--radius-md);
}

.menu-item:last-child {
    border-bottom-left-radius: var(--radius-md);
    border-bottom-right-radius: var(--radius-md);
}

.menu-item:hover {
    background: var(--color-bg-surface-alt);
}

/* Enhanced Queue List with Live Controls */

.ops-queue-enhanced {
    display: flex;
    flex-direction: column;
    height: 100%;
    background: var(--color-bg-surface);
}

.ops-queue__columns-enhanced {
    display: grid;
    grid-template-columns: 80px 120px 80px 80px 120px 1fr 120px;
    gap: var(--space-2);
    padding: var(--space-3) var(--space-4);
    background: var(--color-bg-surface-alt);
    border-bottom: 1px solid var(--color-border-default);
    font-size: var(--font-size-xs);
    font-weight: var(--font-weight-semibold);
    color: var(--color-text-muted);
    text-transform: uppercase;
    letter-spacing: 0.5px;
}

.ops-queue__body-enhanced {
    flex: 1;
    overflow: hidden;
}

.ops-queue__item-enhanced {
    display: grid;
    grid-template-columns: 80px 120px 80px 80px 120px 1fr 120px;
    gap: var(--space-2);
    padding: var(--space-3) var(--space-4);
    align-items: center;
    border-bottom: 1px solid var(--color-border-default);
    font-size: var(--font-size-sm);
    transition: background 0.15s ease;
}

.ops-queue__item-enhanced:hover {
    background: var(--color-bg-surface-alt);
}

.ops-queue__item-enhanced .col-ref {
    font-weight: var(--font-weight-semibold);
    color: var(--color-link-default);
}

.ops-queue__item-enhanced .col-customer {
    color: var(--color-text-primary);
}

.ops-queue__item-enhanced .col-status {
    text-align: center;
}

.status-quick {
    display: inline-block;
    padding: var(--space-1) var(--space-2);
    border-radius: var(--radius-sm);
    font-size: var(--font-size-xs);
    font-weight: var(--font-weight-semibold);
}

.ops-queue__item-enhanced .col-priority {
    text-align: center;
}

.ops-queue__item-enhanced .col-signals {
    display: flex;
    justify-content: flex-start;
}

.ops-queue__item-enhanced .col-summary {
    color: var(--color-text-muted);
    font-size: var(--font-size-sm);
    white-space: nowrap;
    overflow: hidden;
    text-overflow: ellipsis;
}

.ops-queue__item-enhanced .col-actions {
    display: flex;
    gap: var(--space-1);
    justify-content: flex-end;
}

@media (max-width: 1200px) {
    .ops-queue__columns-enhanced,
    .ops-queue__item-enhanced {
        grid-template-columns: 75px 100px 75px 75px 100px 1fr 100px;
    }

    .ops-queue__item-enhanced .col-summary {
        font-size: var(--font-size-xs);
    }
}

@media (max-width: 900px) {
    .ops-queue__columns-enhanced,
    .ops-queue__item-enhanced {
        grid-template-columns: 70px 90px 70px 70px 90px 1fr;
    }

    .ops-queue__item-enhanced .col-actions {
        display: none;
    }
}

/* ==============================================
   UNIFIED BUTTON SYSTEM
   ============================================== */
.btn {
    display: inline-flex;
    align-items: center;
    gap: 0.4rem;
    border-radius: var(--radius-md);
    font-size: var(--font-size-sm);
    font-weight: var(--font-weight-semibold);
    padding: 0.5rem 1rem;
    border: 1px solid transparent;
    cursor: pointer;
    text-decoration: none;
    white-space: nowrap;
    transition: background-color 120ms ease, border-color 120ms ease, box-shadow 120ms ease, transform 120ms ease;
    line-height: 1.4;
}
.btn:hover:not(:disabled) { transform: translateY(-1px); }
.btn:active:not(:disabled) { transform: translateY(0); }
.btn:disabled { opacity: 0.5; cursor: not-allowed; transform: none; }
.btn:focus-visible { outline: 2px solid color-mix(in srgb, var(--color-link-default) 75%, white); outline-offset: 2px; }

.btn-primary {
    background: var(--color-link-default);
    color: #fff;
    border-color: var(--color-link-default);
    box-shadow: 0 4px 12px color-mix(in srgb, var(--color-link-default) 35%, transparent);
}
.btn-primary:hover:not(:disabled) { background: var(--color-accent-hover, #c97010); border-color: var(--color-accent-hover, #c97010); }

.btn-secondary {
    background: var(--color-bg-surface);
    color: var(--color-text-primary);
    border-color: var(--color-border-default);
    box-shadow: var(--elevation-1);
}
.btn-secondary:hover:not(:disabled) { border-color: var(--color-link-default); background: var(--color-bg-surface); }

.btn-ghost {
    background: transparent;
    color: var(--color-text-primary);
    border-color: transparent;
}
.btn-ghost:hover:not(:disabled) { background: var(--color-bg-surface-alt); }

.btn-danger {
    background: var(--color-danger);
    color: var(--color-text-inverse);
    border-color: var(--color-danger-hover);
}
.btn-danger:hover:not(:disabled) { background: var(--color-danger-hover); }

.btn-warning {
    background: var(--color-warning);
    color: var(--color-text-inverse);
    border-color: var(--color-warning-hover);
}
.btn-warning:hover:not(:disabled) { background: var(--color-warning-hover); }

.btn-sm { padding: 0.35rem 0.75rem; font-size: var(--font-size-xs); }
.btn-lg { padding: 0.75rem 1.4rem; font-size: var(--font-size-md); }
.btn-icon { padding: 0.45rem; aspect-ratio: 1; justify-content: center; }
.btn-icon-sm { padding: 0.3rem; aspect-ratio: 1; justify-content: center; }

/* ==============================================
   UNIFIED BADGE SYSTEM
   ============================================== */
.badge {
    display: inline-flex;
    align-items: center;
    gap: 0.25rem;
    padding: 0.2rem 0.55rem;
    border-radius: 9999px;
    font-size: var(--font-size-xs);
    font-weight: var(--font-weight-semibold);
    line-height: 1.4;
    white-space: nowrap;
}
.badge-success  { background: var(--color-success-bg);  color: var(--color-success-text);  border: 1px solid var(--color-success-border); }
.badge-warning  { background: var(--color-warning-bg);  color: var(--color-warning-text);  border: 1px solid var(--color-warning-border); }
.badge-danger   { background: var(--color-danger-bg);   color: var(--color-danger-text);   border: 1px solid var(--color-danger-border); }
.badge-info     { background: var(--color-info-bg);     color: var(--color-info-text);     border: 1px solid var(--color-info-border); }
.badge-neutral  { background: var(--color-bg-surface-alt); color: var(--color-text-muted); border: 1px solid var(--color-border-default); }
.badge-brand    { background: var(--color-accent-subtle); color: var(--color-accent); border: 1px solid var(--color-accent-muted); }

/* ==============================================
   PAGE HEADER (replaces token-card on PortalSectionHeader)
   ============================================== */
.page-header {
    display: flex;
    align-items: center;
    flex-wrap: wrap;
    gap: var(--space-4);
    justify-content: space-between;
    padding-bottom: var(--space-4);
    border-bottom: 1px solid var(--color-border-default);
    margin-bottom: var(--space-2);
}
.page-header__copy { display: grid; gap: var(--space-1); min-width: 0; }
.page-header__title {
    font-size: 1.35rem;
    font-weight: var(--font-weight-bold);
    line-height: var(--line-height-tight);
    margin: 0;
    letter-spacing: -0.02em;
    color: var(--color-text-primary);
}
.page-header__description {
    color: var(--color-text-muted);
    font-size: var(--font-size-sm);
    margin: 0;
    line-height: 1.5;
}
.page-header__actions {
    display: flex;
    flex-wrap: wrap;
    gap: var(--space-2);
    align-items: center;
}

/* ==============================================
   FORM FIELD SYSTEM
   ============================================== */
.form-field { display: grid; gap: 0.35rem; }
.form-field label {
    font-size: var(--font-size-sm);
    font-weight: var(--font-weight-semibold);
    color: var(--color-text-secondary);
}
.form-field input:not([type="checkbox"]):not([type="radio"]),
.form-field select,
.form-field textarea {
    width: 100%;
    background: var(--color-bg-surface);
    border: 1px solid var(--color-border-default);
    border-radius: var(--radius-md);
    color: var(--color-text-primary);
    font-size: var(--font-size-sm);
    font-family: inherit;
    padding: 0.55rem 0.85rem;
    transition: border-color 120ms ease, box-shadow 120ms ease;
}
.form-field input:focus-visible,
.form-field select:focus-visible,
.form-field textarea:focus-visible {
    border-color: var(--color-link-default);
    box-shadow: 0 0 0 3px color-mix(in srgb, var(--color-link-default) 20%, transparent);
    outline: none;
}
.form-field .field-hint {
    font-size: var(--font-size-xs);
    color: var(--color-text-muted);
    margin: 0;
}
.form-field .field-error {
    font-size: var(--font-size-xs);
    color: var(--color-danger);
    font-weight: var(--font-weight-medium);
    margin: 0;
}

/* ==============================================
   NOTICE / ERROR BANNERS
   ============================================== */
.notice-banner {
    display: flex;
    align-items: center;
    gap: var(--space-2);
    padding: var(--space-2) var(--space-3);
    border-radius: var(--radius-md);
    font-size: var(--font-size-sm);
    font-weight: var(--font-weight-medium);
    margin-bottom: var(--space-3);
    animation: slideDown 200ms ease;
}
@keyframes slideDown {
    from { opacity: 0; transform: translateY(-6px); }
    to { opacity: 1; transform: translateY(0); }
}
.notice-banner-success { background: var(--color-success-bg); color: var(--color-success-text); border: 1px solid var(--color-success-border); }
.notice-banner-error   { background: var(--color-danger-bg);  color: var(--color-danger-text);  border: 1px solid var(--color-danger-border); }
.notice-banner-warning { background: var(--color-warning-bg); color: var(--color-warning-text); border: 1px solid var(--color-warning-border); }

/* ==============================================
   FILTER BAR (Reports + Requests)
   ============================================== */
.filter-bar {
    display: flex;
    flex-wrap: wrap;
    gap: var(--space-3);
    align-items: flex-end;
    background: var(--color-bg-surface);
    border: 1px solid var(--color-border-default);
    border-radius: var(--radius-lg);
    padding: var(--space-3) var(--space-4);
    box-shadow: var(--elevation-1);
}
.filter-bar label {
    font-size: var(--font-size-xs);
    font-weight: var(--font-weight-semibold);
    color: var(--color-text-muted);
    text-transform: uppercase;
    letter-spacing: 0.05em;
    display: grid;
    gap: 0.3rem;
}
.filter-bar select,
.filter-bar input:not([type="checkbox"]) {
    background: var(--color-bg-surface-alt);
    border: 1px solid var(--color-border-default);
    border-radius: var(--radius-md);
    color: var(--color-text-primary);
    font-size: var(--font-size-sm);
    font-family: inherit;
    padding: 0.45rem 0.8rem;
    min-width: 120px;
    transition: border-color 120ms ease;
}
.filter-bar select:focus-visible,
.filter-bar input:focus-visible {
    border-color: var(--color-link-default);
    outline: none;
    box-shadow: 0 0 0 3px color-mix(in srgb, var(--color-link-default) 20%, transparent);
}

/* ==============================================
   TOGGLE SWITCH (for settings checkboxes)
   ============================================== */
.toggle-switch {
    display: inline-flex;
    align-items: center;
    gap: var(--space-2);
    cursor: pointer;
    font-size: var(--font-size-sm);
    font-weight: var(--font-weight-medium);
    color: var(--color-text-primary);
    user-select: none;
}
.toggle-switch input[type="checkbox"] {
    appearance: none;
    -webkit-appearance: none;
    width: 2.5rem;
    height: 1.4rem;
    background: var(--color-border-default);
    border-radius: 9999px;
    position: relative;
    cursor: pointer;
    transition: background 180ms ease;
    flex-shrink: 0;
    accent-color: unset;
}
.toggle-switch input[type="checkbox"]::after {
    content: '';
    position: absolute;
    width: 1rem;
    height: 1rem;
    background: #fff;
    border-radius: 50%;
    top: 0.2rem;
    left: 0.2rem;
    transition: transform 180ms ease, box-shadow 180ms ease;
    box-shadow: 0 1px 3px rgba(0,0,0,0.2);
}
.toggle-switch input[type="checkbox"]:checked {
    background: var(--color-link-default);
}
.toggle-switch input[type="checkbox"]:checked::after {
    transform: translateX(1.1rem);
}
.toggle-switch input[type="checkbox"]:disabled {
    opacity: 0.5;
    cursor: not-allowed;
}

/* ==============================================
   SKELETON SHIMMER (loading state)
   ============================================== */
.skeleton {
    background: linear-gradient(90deg,
        var(--color-border-default) 25%,
        color-mix(in srgb, var(--color-border-default) 60%, white) 50%,
        var(--color-border-default) 75%);
    background-size: 200% 100%;
    animation: shimmer 1.4s ease-in-out infinite;
    border-radius: var(--radius-md);
}
@keyframes shimmer {
    0% { background-position: 200% 0; }
    100% { background-position: -200% 0; }
}
.skeleton-kpi {
    height: 5.5rem;
    border-radius: var(--radius-lg);
}
.skeleton-panel {
    height: 10rem;
    border-radius: var(--radius-lg);
}
.skeleton-row {
    height: 2.5rem;
    border-radius: var(--radius-sm);
    margin-bottom: var(--space-2);
}

/* ==============================================
   IMPROVED FETCH STATE DISPLAY
   ============================================== */
.fetch-state-icon {
    width: 2.5rem;
    height: 2.5rem;
    flex-shrink: 0;
}
.fetch-state-heading {
    font-size: var(--font-size-md);
    font-weight: var(--font-weight-semibold);
    margin: 0;
    color: inherit;
}

/* ==============================================
   GRID FIXES — auto-fit so cards never overflow
   ============================================== */
.mgmt-kpi-grid {
    grid-template-columns: repeat(auto-fit, minmax(200px, 1fr)) !important;
}
.mgmt-trend-grid {
    grid-template-columns: repeat(auto-fit, minmax(260px, 1fr)) !important;
}
.mgmt-drill-grid {
    grid-template-columns: repeat(auto-fit, minmax(240px, 1fr)) !important;
}
.audit-summary-grid {
    grid-template-columns: repeat(auto-fit, minmax(180px, 1fr)) !important;
}

/* ==============================================
   IMPROVED KPI CARD
   ============================================== */
.mgmt-kpi-card {
    position: relative;
    overflow: hidden;
}
.mgmt-kpi-card::before {
    content: '';
    position: absolute;
    top: 0; left: 0; right: 0;
    height: 3px;
    background: linear-gradient(90deg, var(--color-link-default), color-mix(in srgb, var(--color-link-default) 50%, transparent));
    border-radius: var(--radius-xl) var(--radius-xl) 0 0;
}
.mgmt-kpi-delta {
    display: flex;
    align-items: center;
    gap: 0.25rem;
}
.mgmt-kpi-delta svg { flex-shrink: 0; }

/* ==============================================
   IMPROVED MGMT DRILL CARD
   ============================================== */
.mgmt-drill-card {
    display: flex;
    flex-direction: row;
    align-items: center;
    justify-content: space-between;
    gap: var(--space-3);
    transition: border-color 140ms ease, box-shadow 140ms ease, transform 120ms ease;
}
.mgmt-drill-card:hover {
    transform: translateY(-2px);
}
.mgmt-drill-card-arrow {
    color: var(--color-text-muted);
    flex-shrink: 0;
    transition: transform 140ms ease, color 140ms ease;
}
.mgmt-drill-card:hover .mgmt-drill-card-arrow {
    transform: translateX(3px);
    color: var(--color-link-default);
}

/* ==============================================
   SAVED VIEW CHIPS (Requests page)
   ============================================== */
.saved-view-chip button:last-child {
    width: 1.4rem;
    height: 1.4rem;
    display: flex;
    align-items: center;
    justify-content: center;
    border-radius: 50%;
    border: none;
    background: var(--color-border-default);
    color: var(--color-text-muted);
    font-size: 0.75rem;
    padding: 0;
    cursor: pointer;
    transition: background 120ms ease, color 120ms ease;
}
.saved-view-chip button:last-child:hover {
    background: var(--color-danger-bg);
    color: var(--color-danger-text);
}
.saved-view-chip button:first-child {
    background: transparent;
    border: none;
    color: var(--color-text-primary);
    font-size: var(--font-size-sm);
    font-weight: var(--font-weight-medium);
    cursor: pointer;
    padding: 0.1rem var(--space-2);
    border-radius: var(--radius-sm);
    transition: color 120ms ease;
}
.saved-view-chip button:first-child:hover {
    color: var(--color-link-default);
}

/* ==============================================
   SUBSCRIPTION PLAN BADGE FIX
   ============================================== */
.subs-plan-free       { background: var(--color-bg-surface-alt); color: var(--color-text-muted);   border: 1px solid var(--color-border-default); }
.subs-plan-pro        { background: var(--color-info-bg);         color: var(--color-info-text);     border: 1px solid var(--color-info-border); }
.subs-plan-enterprise { background: var(--color-accent-subtle);   color: var(--color-accent);        border: 1px solid var(--color-accent-muted); }

/* ==============================================
   PORTAL TABLE IMPROVEMENTS
   ============================================== */
.portal-table th {
    font-size: var(--font-size-xs);
    text-transform: uppercase;
    letter-spacing: 0.05em;
    color: var(--color-text-muted);
    font-weight: var(--font-weight-semibold);
    background: var(--color-bg-surface-alt);
}
.portal-table tbody tr:hover {
    background: color-mix(in srgb, var(--color-bg-surface-alt) 60%, transparent);
}

/* ==============================================
   PORTAL PANEL H2 CONSISTENT STYLE
   ============================================== */
.portal-panel > h2:first-child,
.portal-panel > h2:first-of-type {
    font-size: var(--font-size-md);
    font-weight: var(--font-weight-semibold);
    color: var(--color-text-primary);
    margin: 0 0 var(--space-3) 0;
    padding-bottom: var(--space-2);
    border-bottom: 1px solid var(--color-border-subtle);
}

/* ==============================================
   EMPTY STATE
   ============================================== */
.empty-state {
    display: flex;
    flex-direction: column;
    align-items: center;
    justify-content: center;
    gap: var(--space-3);
    padding: var(--space-6) var(--space-4);
    text-align: center;
    color: var(--color-text-muted);
}
.empty-state svg { opacity: 0.4; }
.empty-state p { margin: 0; font-size: var(--font-size-sm); max-width: 28rem; }
.empty-state strong { color: var(--color-text-primary); font-size: var(--font-size-md); display: block; margin-bottom: 0.25rem; }

/* ==============================================
   MONO FONT (code/ref values)
   ============================================== */
.mono, code {
    font-family: 'JetBrains Mono', 'Fira Code', Consolas, monospace;
    font-size: 0.9em;
}

/* ==============================================
   PORTAL AUTH — Login / Register Page
   ============================================== */

.portal-auth-page {
    display: flex;
    align-items: center;
    justify-content: center;
    min-height: 100vh;
    padding: var(--space-4);
    background-color: var(--page-bg);
    background-image:
        radial-gradient(ellipse at 8% 50%, rgba(86, 121, 173, 0.18), transparent 45%),
        radial-gradient(ellipse at 95% 10%, rgba(225, 139, 44, 0.14), transparent 38%);
}

[data-theme="dark"] .portal-auth-page {
    background-image:
        radial-gradient(ellipse at 8% 50%, rgba(63, 95, 144, 0.26), transparent 45%),
        radial-gradient(ellipse at 95% 10%, rgba(241, 164, 74, 0.12), transparent 38%);
}

.portal-auth-card {
    display: grid;
    grid-template-columns: 1fr 1fr;
    width: min(920px, 100%);
    border-radius: var(--radius-xl);
    overflow: hidden;
    box-shadow: 0 24px 60px rgba(10, 20, 40, 0.18), 0 4px 12px rgba(10, 20, 40, 0.10);
    border: 1px solid var(--border-color);
    animation: auth-card-in 0.45s cubic-bezier(0.22, 1, 0.36, 1) both;
}

@keyframes auth-card-in {
    from { opacity: 0; transform: translateY(22px) scale(0.98); }
    to   { opacity: 1; transform: translateY(0)   scale(1);    }
}

/* Left showcase panel */
.portal-auth-showcase {
    background: linear-gradient(145deg, #1a2e4a 0%, #0e1d30 55%, #0b1724 100%);
    color: #e8f0fc;
    padding: clamp(2rem, 5vw, 3.5rem);
    display: flex;
    flex-direction: column;
    gap: var(--space-4);
    position: relative;
    overflow: hidden;
}

.portal-auth-showcase::before {
    content: '';
    position: absolute;
    inset: 0;
    background:
        radial-gradient(circle at 20% 80%, rgba(241, 164, 74, 0.15), transparent 50%),
        radial-gradient(circle at 80% 10%, rgba(86, 121, 173, 0.18), transparent 50%);
    pointer-events: none;
}

.portal-auth-kicker {
    font-size: var(--font-size-xs);
    font-weight: var(--font-weight-bold);
    letter-spacing: 0.12em;
    text-transform: uppercase;
    color: #f1a44a;
    margin: 0;
    position: relative;
}

.portal-auth-showcase h1 {
    font-size: clamp(1.6rem, 3vw, 2.2rem);
    font-weight: 700;
    color: #ffffff;
    margin: 0;
    line-height: 1.2;
    position: relative;
}

.portal-auth-showcase .portal-auth-copy {
    color: #a8bcd8;
    font-size: var(--font-size-sm);
    line-height: 1.6;
    margin: 0;
    position: relative;
}

.portal-auth-benefits {
    list-style: none;
    padding: 0;
    margin: 0;
    display: flex;
    flex-direction: column;
    gap: var(--space-2);
    position: relative;
}

.portal-auth-benefits li {
    font-size: var(--font-size-sm);
    color: #c0d2ea;
    padding-left: 1.35rem;
    position: relative;
    line-height: 1.5;
}

.portal-auth-benefits li::before {
    content: '›';
    position: absolute;
    left: 0;
    color: #f1a44a;
    font-weight: 700;
    font-size: 1rem;
    line-height: 1.4;
}

/* Right form panel */
.portal-auth-form-shell {
    background: var(--surface);
    padding: clamp(2rem, 5vw, 3rem) clamp(1.5rem, 4vw, 2.75rem);
    display: flex;
    flex-direction: column;
    gap: var(--space-4);
    justify-content: center;
}

.portal-auth-header {
    display: flex;
    flex-direction: column;
    gap: var(--space-1);
}

.portal-auth-header h2 {
    font-size: 1.45rem;
    font-weight: 700;
    color: var(--text-primary);
    margin: 0;
    line-height: 1.2;
}

.portal-auth-header .portal-auth-copy {
    font-size: var(--font-size-sm);
    color: var(--text-muted);
    margin: 0;
}

/* Tab switcher (Login / Register) */
.portal-auth-switcher {
    display: grid;
    grid-template-columns: 1fr 1fr;
    background: var(--surface-2);
    border-radius: var(--radius-md);
    padding: 3px;
    gap: 3px;
    border: 1px solid var(--border-color);
}

.portal-auth-mode-button {
    border: none;
    border-radius: calc(var(--radius-md) - 1px);
    padding: 0.55rem 1rem;
    font-size: var(--font-size-sm);
    font-weight: var(--font-weight-semibold);
    cursor: pointer;
    transition: background-color 180ms ease, color 180ms ease, box-shadow 180ms ease;
    line-height: 1.2;
}

.portal-auth-mode-button-active {
    background: var(--surface);
    color: var(--text-primary);
    box-shadow: 0 2px 6px rgba(0,0,0,0.10);
}

.portal-auth-mode-button-inactive {
    background: transparent;
    color: var(--text-muted);
}

.portal-auth-mode-button-inactive:hover {
    color: var(--text-primary);
}

/* Form fields */
.portal-auth-fieldset {
    border: none;
    padding: 0;
    margin: 0;
}

.portal-auth-form-grid {
    display: flex;
    flex-direction: column;
    gap: var(--space-3);
}

.portal-auth-form-grid label {
    display: flex;
    flex-direction: column;
    gap: 0.35rem;
}

.portal-auth-form-grid label span {
    font-size: var(--font-size-sm);
    font-weight: var(--font-weight-medium);
    color: var(--text-muted);
    letter-spacing: 0.01em;
}

.portal-auth-form-grid input {
    appearance: none;
    -webkit-appearance: none;
    background: var(--color-input-bg);
    border: 1.5px solid var(--color-input-border);
    border-radius: var(--radius-md);
    color: var(--color-input-text);
    font-size: var(--font-size-md);
    font-family: inherit;
    padding: 0.65rem 0.875rem;
    width: 100%;
    outline: none;
    transition: border-color 160ms ease, box-shadow 160ms ease, background-color 160ms ease;
    box-shadow: inset 0 1px 2px rgba(0,0,0,0.06);
}

.portal-auth-form-grid input::placeholder {
    color: var(--color-input-placeholder);
}

.portal-auth-form-grid input:focus {
    border-color: var(--color-input-focus-border);
    box-shadow: 0 0 0 3px rgba(241, 164, 74, 0.18), inset 0 1px 2px rgba(0,0,0,0.04);
    background: var(--color-input-bg);
}

.portal-auth-form-grid input:hover:not(:focus):not(:disabled) {
    border-color: color-mix(in srgb, var(--color-input-border) 60%, var(--color-input-focus-border));
}

.portal-auth-form-grid input:disabled {
    opacity: 0.55;
    cursor: not-allowed;
    background: var(--color-input-disabled-bg);
}

.portal-auth-fieldset:disabled .portal-auth-form-grid input {
    opacity: 0.55;
    cursor: not-allowed;
}

/* Submit button */
.portal-auth-submit {
    width: 100%;
    padding: 0.75rem 1.5rem;
    border: none;
    border-radius: var(--radius-md);
    background: linear-gradient(135deg, var(--color-accent-muted) 0%, var(--color-accent) 60%, var(--color-accent-active) 100%);
    color: var(--color-text-inverse);
    font-size: var(--font-size-md);
    font-weight: var(--font-weight-semibold);
    font-family: inherit;
    cursor: pointer;
    transition: opacity 160ms ease, transform 120ms ease, box-shadow 160ms ease;
    box-shadow: 0 4px 14px rgba(225, 139, 44, 0.35);
    letter-spacing: 0.01em;
}

.portal-auth-submit:hover:not(:disabled) {
    opacity: 0.93;
    transform: translateY(-1px);
    box-shadow: 0 6px 20px rgba(225, 139, 44, 0.42);
}

.portal-auth-submit:active:not(:disabled) {
    transform: translateY(0);
    box-shadow: 0 2px 8px rgba(225, 139, 44, 0.28);
}

.portal-auth-submit:disabled {
    opacity: 0.62;
    cursor: not-allowed;
    transform: none;
}

.portal-auth-submit__content {
    display: flex;
    align-items: center;
    justify-content: center;
    gap: var(--space-2);
}

/* Spinner inside button */
.portal-auth-spinner {
    display: inline-block;
    width: 16px;
    height: 16px;
    border: 2px solid rgba(255, 255, 255, 0.35);
    border-top-color: var(--color-text-inverse);
    border-radius: 50%;
    animation: spin 0.7s linear infinite;
    flex-shrink: 0;
}

/* Demo accounts hint */
.portal-auth-hint {
    font-size: var(--font-size-xs);
    color: var(--text-muted);
    border-top: 1px solid var(--border-color);
    padding-top: var(--space-3);
    display: flex;
    flex-direction: column;
    gap: 0.2rem;
}

.portal-auth-hint strong {
    color: var(--text-primary);
    font-size: var(--font-size-sm);
    margin-bottom: 0.2rem;
    display: block;
}

.portal-auth-hint p {
    margin: 0;
    font-family: 'JetBrains Mono', 'Fira Code', Consolas, monospace;
    font-size: 0.72rem;
    color: var(--text-muted);
    line-height: 1.6;
}

/* Responsive: stack panels on small screens */
@media (max-width: 640px) {
    .portal-auth-card {
        grid-template-columns: 1fr;
    }

    .portal-auth-showcase {
        padding: 2rem 1.5rem 1.5rem;
        gap: var(--space-3);
    }

    .portal-auth-showcase h1 {
        font-size: 1.4rem;
    }

    .portal-auth-benefits {
        display: none;
    }
}

/* ==============================================
   INNER PAGE DARK-MODE BUTTON FIXES
   ============================================== */

[data-theme="dark"] .btn-dismiss {
    background: var(--surface-2);
    color: var(--text-primary);
}

[data-theme="dark"] .btn-dismiss:hover {
    background: var(--border-color);
}

/* ==============================================
   SUBSCRIPTION PLAN BADGES — DARK MODE
   ============================================== */

/* ==============================================
   INNER PAGE — BUTTON SMOOTHING (section marker preserved)
   ============================================== */

/* ==============================================
   INNER PAGE — BUTTON SMOOTHING
   ============================================== */

.btn,
.btn-primary,
.btn-secondary,
.btn-ghost,
.btn-sm {
    display: inline-flex;
    align-items: center;
    justify-content: center;
    gap: var(--space-2);
    padding: var(--space-2) var(--space-4);
    border-radius: var(--radius-md);
    font-size: var(--font-size-sm);
    font-weight: var(--font-weight-semibold);
    font-family: inherit;
    cursor: pointer;
    line-height: 1.2;
    border: 1px solid transparent;
    transition: background-color 150ms ease, border-color 150ms ease,
                box-shadow 150ms ease, transform 120ms ease, color 150ms ease;
}

.btn:hover:not(:disabled),
.btn-primary:hover:not(:disabled),
.btn-secondary:hover:not(:disabled) {
    transform: translateY(-1px);
}

.btn:active:not(:disabled),
.btn-primary:active:not(:disabled),
.btn-secondary:active:not(:disabled) {
    transform: translateY(0);
}

.btn:disabled,
.btn-primary:disabled,
.btn-secondary:disabled {
    opacity: 0.55;
    cursor: not-allowed;
    transform: none;
}

.btn-primary {
    background: linear-gradient(135deg, var(--color-accent-muted) 0%, var(--color-accent) 60%, var(--color-accent-active) 100%);
    color: var(--color-text-inverse);
    border-color: transparent;
    box-shadow: 0 3px 10px rgba(225, 139, 44, 0.30);
}

.btn-primary:hover:not(:disabled) {
    box-shadow: 0 5px 16px rgba(225, 139, 44, 0.38);
}

.btn-secondary {
    background: var(--color-bg-surface);
    color: var(--color-text-primary);
    border-color: var(--color-border-default);
    box-shadow: 0 1px 3px rgba(0,0,0,0.06);
}

.btn-secondary:hover:not(:disabled) {
    border-color: var(--link-color);
    background: color-mix(in srgb, var(--color-bg-surface) 94%, var(--link-color));
}

[data-theme="dark"] .btn-secondary {
    background: var(--surface-2);
    border-color: var(--border-color);
    box-shadow: none;
}

[data-theme="dark"] .btn-secondary:hover:not(:disabled) {
    background: var(--surface);
    border-color: var(--link-color);
}

.btn-ghost {
    background: transparent;
    color: var(--color-text-muted);
    border-color: transparent;
}

.btn-ghost:hover:not(:disabled) {
    background: var(--color-bg-surface-alt);
    color: var(--color-text-primary);
    border-color: var(--color-border-default);
}

.btn-sm {
    padding: 0.3rem 0.75rem;
    font-size: var(--font-size-xs);
}

/* ============================================================
   COMPREHENSIVE DARK MODE OVERRIDES
   Fixes every hardcoded light-only color across all components
   ============================================================ */

/* ── Body background ─────────────────────────────────────── */
[data-theme="dark"] body {
    background-image:
        radial-gradient(circle at 15% 0%, rgba(42, 72, 117, 0.20), transparent 40%),
        radial-gradient(circle at 90% 12%, rgba(241, 164, 74, 0.09), transparent 35%);
    background-attachment: fixed;
}

/* ── Global inputs ───────────────────────────────────────── */
[data-theme="dark"] .form-control,
[data-theme="dark"] .form-select,
[data-theme="dark"] .form-check-input,
[data-theme="dark"] .ops-filter-input,
[data-theme="dark"] .ops-filter-select {
    background-color: var(--color-input-bg);
    border-color: var(--color-input-border);
    color: var(--color-input-text);
}
[data-theme="dark"] .form-control::placeholder,
[data-theme="dark"] .form-select::placeholder,
[data-theme="dark"] .ops-filter-input::placeholder {
    color: var(--color-input-placeholder);
}
[data-theme="dark"] .form-control:focus,
[data-theme="dark"] .form-select:focus,
[data-theme="dark"] .ops-filter-input:focus-visible,
[data-theme="dark"] .ops-filter-select:focus-visible {
    border-color: var(--color-input-focus-border);
    box-shadow: 0 0 0 3px var(--color-input-focus-ring, rgba(241,164,74,0.18));
}

/* ── Validation messages ─────────────────────────────────── */
[data-theme="dark"] .validation-message,
[data-theme="dark"] .field-error {
    color: var(--color-danger);
}
[data-theme="dark"] .invalid {
    outline-color: var(--color-danger);
}
[data-theme="dark"] .valid.modified:not([type=checkbox]) {
    outline-color: var(--color-success);
}

/* ── Portal form-field labels ────────────────────────────── */
[data-theme="dark"] .form-field label,
[data-theme="dark"] .portal-page-shell label,
[data-theme="dark"] .portal-page-shell h2,
[data-theme="dark"] .portal-page-shell h3 {
    color: var(--color-text-primary);
}
[data-theme="dark"] .portal-page-shell input:not([type="checkbox"]):not([type="radio"]),
[data-theme="dark"] .portal-page-shell select,
[data-theme="dark"] .portal-page-shell textarea,
[data-theme="dark"] .form-field input:not([type="checkbox"]):not([type="radio"]),
[data-theme="dark"] .form-field select,
[data-theme="dark"] .form-field textarea {
    background: var(--color-input-bg);
    border-color: var(--color-input-border);
    color: var(--color-input-text);
}
[data-theme="dark"] .filter-bar select,
[data-theme="dark"] .filter-bar input:not([type="checkbox"]) {
    background: var(--color-input-bg);
    border-color: var(--color-input-border);
    color: var(--color-input-text);
}

/* ── Status badges (status-new, status-assigned, etc.) ───── */
[data-theme="dark"] .status-badge {
    background: var(--color-bg-surface-alt);
    border-color: var(--color-border-default);
    color: var(--color-text-primary);
}
[data-theme="dark"] .status-new       { background: var(--color-success-bg);  border-color: var(--color-success-border);  color: var(--color-success-text);  }
[data-theme="dark"] .status-assessing { background: var(--color-warning-bg);  border-color: var(--color-warning-border);  color: var(--color-warning-text);  }
[data-theme="dark"] .status-assigned  { background: var(--color-info-bg);     border-color: var(--color-info-border);     color: var(--color-info-text);     }
[data-theme="dark"] .status-active    { background: rgba(20,184,166,0.14);    border-color: rgba(20,184,166,0.35);        color: #5EEAD4;                    }
[data-theme="dark"] .status-waiting   { background: rgba(249,115,22,0.14);    border-color: rgba(249,115,22,0.35);        color: #FB923C;                    }
[data-theme="dark"] .status-onhold    { background: var(--color-bg-surface-alt); border-color: var(--color-border-strong); color: var(--color-text-muted);   }
[data-theme="dark"] .status-escalated { background: var(--color-danger-bg);   border-color: var(--color-danger-border);   color: var(--color-danger-text);   }
[data-theme="dark"] .status-completed { background: var(--color-success-bg);  border-color: var(--color-success-border);  color: var(--color-success-text);  }
[data-theme="dark"] .status-cancelled { background: var(--color-bg-surface-alt); border-color: var(--color-border-default); color: var(--color-text-disabled); }

/* ── Urgency badges ──────────────────────────────────────── */
[data-theme="dark"] .urgency-normal   { background: var(--color-bg-surface-alt); color: var(--color-text-muted);   border-color: var(--color-border-default); }
[data-theme="dark"] .urgency-moderate { background: var(--color-warning-bg);     color: var(--color-warning-text); border-color: var(--color-warning-border); }
[data-theme="dark"] .urgency-high     { background: rgba(249,115,22,0.14);       color: #FB923C;                   border-color: rgba(249,115,22,0.35);       }
[data-theme="dark"] .urgency-critical { background: var(--color-danger-bg);      color: var(--color-danger-text);  border-color: var(--color-danger-border);  }
[data-theme="dark"] .urgency-dot.urgency-normal   { background: var(--color-border-strong); }
[data-theme="dark"] .urgency-dot.urgency-moderate { background: #FBBF24; }
[data-theme="dark"] .urgency-dot.urgency-high     { background: #F97316; }
[data-theme="dark"] .urgency-dot.urgency-critical { background: var(--color-danger); }

/* ── Escalation / SLA / Age / Assigned badges ────────────── */
[data-theme="dark"] .escalation-badge {
    background: var(--color-danger-bg);
    border-color: var(--color-danger-border);
    color: var(--color-danger-text);
}
[data-theme="dark"] .sla-breach-badge {
    background: var(--color-danger-bg);
    border-color: var(--color-danger-border);
    color: var(--color-danger-text);
}
[data-theme="dark"] .age-badge {
    background: rgba(168, 85, 247, 0.14);
    border-color: rgba(168, 85, 247, 0.35);
    color: #C084FC;
}
[data-theme="dark"] .assigned-badge {
    background: var(--color-info-bg);
    border-color: var(--color-info-border);
    color: var(--color-info-text);
}

/* ── Status quick ────────────────────────────────────────── */
[data-theme="dark"] .status-quick {
    background: var(--color-bg-surface-alt);
    color: var(--color-text-muted);
}

/* Priority chips and audit pills use design tokens natively — no dark overrides needed */
[data-theme="dark"] .audit-pill.low    { background: var(--color-info-bg);    color: var(--color-info-text);    border: 1px solid var(--color-info-border);    }

/* ── Triage buttons ──────────────────────────────────────── */
[data-theme="dark"] .btn-triage-secondary {
    background: var(--color-bg-surface-alt);
    color: var(--color-text-primary);
    border-color: var(--color-border-default);
}
[data-theme="dark"] .btn-triage-secondary:hover:not(:disabled) {
    background: var(--color-bg-surface);
    border-color: var(--color-border-strong);
}
[data-theme="dark"] .btn-triage-warning {
    background: var(--color-warning-bg);
    color: var(--color-warning-text);
    border-color: var(--color-warning-border);
}
[data-theme="dark"] .btn-triage-warning:hover:not(:disabled) {
    background: rgba(245, 158, 11, 0.22);
}
[data-theme="dark"] .btn-quick-action {
    background: var(--color-bg-surface-alt);
    border-color: var(--color-border-default);
    color: var(--color-text-primary);
}
[data-theme="dark"] .btn-quick-action:hover {
    background: var(--color-bg-surface);
    border-color: var(--color-border-strong);
}
[data-theme="dark"] .btn-quick-action.btn-primary {
    background: var(--color-info-bg);
    border-color: var(--color-info-border);
    color: var(--color-info-text);
}
[data-theme="dark"] .btn-quick-action.btn-primary:hover {
    background: rgba(59,130,246,0.25);
}
[data-theme="dark"] .btn-quick-action.btn-warning {
    background: var(--color-warning-bg);
    border-color: var(--color-warning-border);
    color: var(--color-warning-text);
}
[data-theme="dark"] .btn-triage-more {
    background: var(--color-bg-surface-alt);
    border-color: var(--color-border-default);
    color: var(--color-text-primary);
}
[data-theme="dark"] .btn-triage-more:hover {
    background: var(--color-bg-surface);
}

/* ── KPI delta colors ────────────────────────────────────── */
[data-theme="dark"] .mgmt-kpi-delta.positive { color: var(--color-success-text); }
[data-theme="dark"] .mgmt-kpi-delta.negative { color: var(--color-danger-text);  }

/* ── Guidance warning, unified badges, notice banners ───────
   All converted to design tokens — no [data-theme] overrides needed */

/* ── Error boundary ──────────────────────────────────────── */
[data-theme="dark"] .error-boundary-container {
    background: var(--color-bg-surface);
    border-color: var(--color-danger-border);
    box-shadow: 0 0 0 1px var(--color-danger-border);
}
[data-theme="dark"] .error-boundary-content h3 { color: var(--color-danger); }
[data-theme="dark"] .error-details {
    background: var(--color-bg-surface-alt);
    border-color: var(--color-border-default);
}
[data-theme="dark"] .error-details pre {
    background: var(--color-bg-inset, #0A1120);
    color: var(--color-danger-text);
}

/* Code blocks and state buttons use design tokens natively — no dark overrides needed */
[data-theme="dark"] .btn-details {
    background: var(--color-bg-surface-alt);
    border-color: var(--color-border-default);
    color: var(--color-text-primary);
}
[data-theme="dark"] .btn-details:hover {
    background: var(--color-bg-inset, #0A1120);
}

/* saved-view-chip uses design tokens natively — no dark override needed */

/* ── Menu items ──────────────────────────────────────────── */
[data-theme="dark"] .menu-item:hover { background: var(--color-bg-surface-alt); }

/* ── Portal table ────────────────────────────────────────── */
[data-theme="dark"] .portal-table th {
    background: var(--color-bg-surface-alt);
    color: var(--color-text-muted);
}
[data-theme="dark"] .portal-table tbody tr:hover {
    background: var(--color-bg-surface-alt);
}
[data-theme="dark"] .audit-table th { color: var(--color-text-muted); }
[data-theme="dark"] .audit-table th,
[data-theme="dark"] .audit-table td { border-color: var(--color-border-default); }

/* ── Oversight / guardrail items ─────────────────────────── */
[data-theme="dark"] .oversight-item,
[data-theme="dark"] .guardrail-item {
    background: var(--color-bg-surface-alt);
    border-color: var(--color-border-default);
}

/* security-forbidden-message uses design tokens natively — no dark override needed */

/* ── Triage menu dropdown ────────────────────────────────── */
[data-theme="dark"] .triage-menu-items {
    background: var(--color-bg-surface-elevated, #1A2640);
    border-color: var(--color-border-strong);
    box-shadow: var(--elevation-2);
}

/* ── Filter bar ──────────────────────────────────────────── */
[data-theme="dark"] .filter-bar {
    background: var(--color-bg-surface);
    border-color: var(--color-border-default);
}

/* ── Skeleton shimmer ────────────────────────────────────── */
[data-theme="dark"] .skeleton {
    background: linear-gradient(90deg,
        var(--color-border-default) 25%,
        var(--color-border-strong) 50%,
        var(--color-border-default) 75%);
    background-size: 200% 100%;
}

/* ── Toggle switch ───────────────────────────────────────── */
[data-theme="dark"] .toggle-switch input[type="checkbox"] {
    background: var(--color-border-strong);
}
[data-theme="dark"] .toggle-switch input[type="checkbox"]:checked {
    background: var(--color-accent);
}
[data-theme="dark"] .toggle-switch input[type="checkbox"]::after {
    background: var(--color-text-primary);
}

/* ── Scroll bar ──────────────────────────────────────────── */
[data-theme="dark"] ::-webkit-scrollbar-track { background: var(--color-bg-surface-alt); }
[data-theme="dark"] ::-webkit-scrollbar-thumb { background: var(--color-border-strong); }
[data-theme="dark"] ::-webkit-scrollbar-thumb:hover { background: var(--color-text-disabled, #4D6880); }

/* ── Login page (Login.razor.css uses color-mix which can collapse) ── */
[data-theme="dark"] .portal-auth-page {
    background:
        radial-gradient(circle at 8% 4%, rgba(241, 164, 74, 0.18), transparent 36%),
        radial-gradient(circle at 92% 92%, rgba(42, 72, 117, 0.22), transparent 28%),
        var(--color-bg-page);
}
[data-theme="dark"] .portal-auth-card {
    border-color: var(--color-border-strong);
    box-shadow: 0 24px 62px rgba(0,0,0,0.50);
}
[data-theme="dark"] .portal-auth-form-shell {
    background: var(--color-bg-surface);
}
[data-theme="dark"] .portal-auth-switcher {
    background: var(--color-bg-surface-alt);
    border-color: var(--color-border-default);
}
[data-theme="dark"] .portal-auth-mode-button-active {
    background: var(--color-bg-surface-elevated, #1A2640);
    color: var(--color-text-primary);
    box-shadow: 0 2px 6px rgba(0,0,0,0.30);
}
[data-theme="dark"] .portal-auth-mode-button-inactive {
    color: var(--color-text-muted);
}
[data-theme="dark"] .portal-auth-form-grid input {
    background: var(--color-input-bg);
    border-color: var(--color-input-border);
    color: var(--color-input-text);
    box-shadow: inset 0 1px 3px rgba(0,0,0,0.25);
}
[data-theme="dark"] .portal-auth-form-grid input::placeholder {
    color: var(--color-input-placeholder);
}
[data-theme="dark"] .portal-auth-form-grid input:focus {
    border-color: var(--color-input-focus-border);
    box-shadow: 0 0 0 3px var(--color-input-focus-ring, rgba(241,164,74,0.18));
}
[data-theme="dark"] .portal-auth-hint {
    border-color: var(--color-border-default);
    color: var(--color-text-muted);
}
[data-theme="dark"] .portal-auth-copy { color: var(--color-text-muted); }
[data-theme="dark"] .portal-auth-header h2 { color: var(--color-text-primary); }

/* ── Miscellaneous ───────────────────────────────────────── */
[data-theme="dark"] .btn-primary,
[data-theme="dark"] .btn-triage-primary,
[data-theme="dark"] .portal-auth-submit {
    box-shadow: 0 4px 14px rgba(241, 164, 74, 0.28);
}

/* Ensure page-level headings are never invisible */
[data-theme="dark"] h1,
[data-theme="dark"] h2,
[data-theme="dark"] h3,
[data-theme="dark"] h4,
[data-theme="dark"] h5,
[data-theme="dark"] h6 {
    color: var(--color-text-primary);
}
[data-theme="dark"] p { color: var(--color-text-secondary); }
[data-theme="dark"] .page-header__title,
[data-theme="dark"] .portal-section-header__title,
[data-theme="dark"] .workspace-title,
[data-theme="dark"] .assignment-shell__title,
[data-theme="dark"] .ops-queue__title,
[data-theme="dark"] .ops-board__title,
[data-theme="dark"] .mgmt-trend-title,
[data-theme="dark"] .mgmt-drill-title,
[data-theme="dark"] .oversight-title {
    color: var(--color-text-primary);
}
[data-theme="dark"] .page-header__description,
[data-theme="dark"] .portal-section-header__description,
[data-theme="dark"] .portal-auth-copy,
[data-theme="dark"] .assignment-shell__subtitle,
[data-theme="dark"] .workspace-ref,
[data-theme="dark"] .workspace-subtitle,
[data-theme="dark"] .workspace-hint,
[data-theme="dark"] .mgmt-kpi-title,
[data-theme="dark"] .mgmt-drill-caption,
[data-theme="dark"] .audit-summary-label,
[data-theme="dark"] .audit-muted,
[data-theme="dark"] .ops-queue__subtitle,
[data-theme="dark"] .ops-board__subtitle,
[data-theme="dark"] .token-caption,
[data-theme="dark"] .assignment-hint,
[data-theme="dark"] .triage-empty {
    color: var(--color-text-muted);
}

/* Ops queue item col-ref links */
[data-theme="dark"] .ops-queue__item-enhanced .col-ref {
    color: var(--color-accent);
}
[data-theme="dark"] .ops-queue__item-enhanced .col-summary,
[data-theme="dark"] .ops-queue__item-enhanced .col-customer {
    color: var(--color-text-secondary);
}

/* Workspace timeline */
[data-theme="dark"] .workspace-timeline-item {
    background: var(--color-bg-surface-alt);
    border-color: var(--color-border-default);
}
[data-theme="dark"] .workspace-timeline-time {
    color: var(--color-text-muted);
}

/* Nav active link text */
[data-theme="dark"] .nav-item ::deep a.nav-link.active,
[data-theme="dark"] .nav-item ::deep a.nav-link:hover {
    color: var(--color-text-primary);
}

/* Sparkline bars — keep amber in dark */
[data-theme="dark"] .mgmt-sparkline-bar {
    background: linear-gradient(180deg, rgba(241,164,74,0.7) 0%, rgba(225,139,44,0.9) 100%);
}

/* mgmt drill card hover */
[data-theme="dark"] .mgmt-drill-card:hover {
    border-color: var(--color-accent);
    box-shadow: 0 0 0 1px var(--color-accent), var(--elevation-2);
}

/* ── Light mode: improve body bg gradient ─────────────────── */
body {
    background-image:
        radial-gradient(circle at 16% -12%, rgba(86, 121, 173, 0.14), transparent 32%),
        radial-gradient(circle at 100% 8%, rgba(225, 139, 44, 0.10), transparent 28%);
    background-attachment: fixed;
}

/* =======================================================
   PREMIUM REDESIGN — Customer Care & Queue System
   ======================================================= */

/* ── Page shell spacing upgrade ──────────────────────── */
.portal-page-shell {
    padding: var(--space-5) clamp(1.25rem, 3vw, 2.5rem);
    display: flex;
    flex-direction: column;
    gap: var(--space-5);
    max-width: 1440px;
    margin: 0 auto;
    width: 100%;
}

/* ── Premium page header ──────────────────────────────── */
.psh {
    display: flex;
    align-items: flex-start;
    justify-content: space-between;
    gap: var(--space-4);
    flex-wrap: wrap;
    padding-bottom: var(--space-4);
    border-bottom: 1px solid var(--color-border-default);
}
.psh__copy { display: flex; flex-direction: column; gap: 0.25rem; }
.psh__title {
    margin: 0;
    font-size: 1.75rem;
    font-weight: 800;
    color: var(--color-text-primary);
    letter-spacing: -0.025em;
    line-height: 1.15;
}
.psh__desc {
    margin: 0;
    font-size: var(--font-size-sm);
    color: var(--color-text-muted);
    max-width: 60ch;
    line-height: 1.5;
}
.psh__actions { display: flex; align-items: center; gap: var(--space-3); }

/* ── Queue chip system (replaces emoji signals) ────────── */
.q-chip {
    display: inline-flex;
    align-items: center;
    gap: 0.25rem;
    padding: 0.2rem 0.5rem;
    border-radius: var(--radius-full);
    font-size: 0.7rem;
    font-weight: var(--font-weight-semibold);
    white-space: nowrap;
    line-height: 1.2;
    letter-spacing: 0.01em;
}
.q-chip--escalated {
    background: var(--color-danger-bg);
    color: var(--color-danger-text);
    border: 1px solid var(--color-danger-border);
}
.q-chip--sla {
    background: var(--color-warning-bg);
    color: var(--color-warning-text);
    border: 1px solid var(--color-warning-border);
    animation: sla-pulse 2s ease-in-out infinite;
}
@keyframes sla-pulse {
    0%, 100% { opacity: 1; }
    50% { opacity: 0.7; }
}
.q-chip--age {
    background: var(--color-bg-surface-alt);
    color: var(--color-text-muted);
    border: 1px solid var(--color-border-default);
    font-variant-numeric: tabular-nums;
}
.q-chip--urgency-critical {
    background: var(--color-danger-bg);
    color: var(--color-danger-text);
    border: 1px solid var(--color-danger-border);
}
.q-chip--urgency-high {
    background: var(--color-warning-bg);
    color: var(--color-warning-text);
    border: 1px solid var(--color-warning-border);
}
.q-chip--urgency-moderate {
    background: var(--color-info-bg);
    color: var(--color-info-text);
    border: 1px solid var(--color-info-border);
}

/* ── Queue action buttons ─────────────────────────────── */
.q-action-btn {
    display: inline-flex;
    align-items: center;
    gap: 0.3rem;
    padding: 0.3rem 0.65rem;
    border-radius: var(--radius-sm);
    border: 1px solid var(--color-border-default);
    background: var(--color-bg-surface);
    color: var(--color-text-secondary);
    font-size: var(--font-size-xs);
    font-weight: var(--font-weight-medium);
    cursor: pointer;
    white-space: nowrap;
    transition: all 0.15s ease;
    line-height: 1;
}
.q-action-btn:hover { background: var(--color-bg-surface-alt); border-color: var(--color-border-strong); }
.q-action-label { font-size: 0.7rem; }
.q-action-btn--primary {
    background: var(--color-accent);
    color: var(--color-text-inverse);
    border-color: var(--color-accent-hover);
}
.q-action-btn--primary:hover { background: var(--color-accent-hover); }
.q-action-btn--success {
    background: var(--color-success-bg);
    color: var(--color-success-text);
    border-color: var(--color-success-border);
}
.q-action-btn--success:hover { background: var(--color-success); color: var(--color-text-inverse); }
.q-action-btn--warning {
    background: var(--color-warning-bg);
    color: var(--color-warning-text);
    border-color: var(--color-warning-border);
}
.q-action-btn--warning:hover { background: var(--color-warning); color: var(--color-text-inverse); }
.q-action-btn--view {
    background: var(--color-bg-surface-alt);
    color: var(--color-text-secondary);
    border-color: var(--color-border-default);
}
.q-action-btn--view:hover { border-color: var(--color-accent); color: var(--color-accent); }

/* ── Queue rows — taller, more breathing room ─────────── */
.ops-queue-enhanced { display: flex; flex-direction: column; }
.ops-queue__sticky {
    position: sticky;
    top: 0;
    z-index: 10;
    background: var(--color-bg-page);
    padding-bottom: 0;
    border-bottom: 2px solid var(--color-border-default);
}
.ops-queue__head-row {
    display: flex;
    justify-content: space-between;
    align-items: flex-end;
    gap: var(--space-4);
    flex-wrap: wrap;
    padding: var(--space-4) 0 var(--space-3);
}
.ops-queue__title {
    margin: 0;
    font-size: 1.1rem;
    font-weight: var(--font-weight-bold);
    color: var(--color-text-primary);
}
.ops-queue__subtitle {
    margin: 0.15rem 0 0;
    font-size: var(--font-size-xs);
    color: var(--color-text-muted);
}
.ops-queue__controls {
    display: flex;
    gap: var(--space-2);
    align-items: center;
    flex-wrap: wrap;
}
.ops-queue__columns-enhanced {
    display: grid;
    grid-template-columns: 90px 130px 110px 90px 180px 1fr 170px;
    gap: var(--space-3);
    padding: var(--space-2) var(--space-3);
    background: var(--color-bg-surface-alt);
    font-size: var(--font-size-xs);
    font-weight: var(--font-weight-semibold);
    color: var(--color-text-muted);
    text-transform: uppercase;
    letter-spacing: 0.06em;
    border-bottom: 1px solid var(--color-border-default);
}
.ops-queue__body-enhanced { flex: 1; }
.ops-queue__item-enhanced {
    display: grid;
    grid-template-columns: 90px 130px 110px 90px 180px 1fr 170px;
    gap: var(--space-3);
    align-items: center;
    padding: var(--space-3) var(--space-3);
    border-bottom: 1px solid var(--color-border-subtle);
    min-height: 64px;
    transition: background 0.1s ease;
}
.ops-queue__item-enhanced:hover { background: var(--color-bg-surface-alt); }
.ops-queue__item-enhanced .col-summary {
    font-size: var(--font-size-sm);
    color: var(--color-text-secondary);
    overflow: hidden;
    text-overflow: ellipsis;
    white-space: nowrap;
}
.ops-queue__item-enhanced .col-actions {
    display: flex;
    gap: var(--space-1);
    align-items: center;
    justify-content: flex-end;
}
.ops-queue__item-enhanced .col-ref {
    font-size: var(--font-size-xs);
    color: var(--color-text-muted);
    font-weight: var(--font-weight-semibold);
}
.signal-row {
    display: flex;
    flex-wrap: wrap;
    gap: 0.25rem;
    align-items: center;
}

/* ── Operations board — redesigned cards ────────────── */
.ops-board {
    background: var(--color-bg-surface);
    border: 1px solid var(--color-border-default);
    border-radius: var(--radius-lg);
    overflow: hidden;
    box-shadow: var(--elevation-1);
}
.ops-board__header {
    display: flex;
    align-items: center;
    justify-content: space-between;
    gap: var(--space-4);
    padding: var(--space-4) var(--space-5);
    border-bottom: 1px solid var(--color-border-default);
    flex-wrap: wrap;
    background: var(--color-bg-surface);
}
.ops-board__title-group { display: flex; flex-direction: column; gap: 0.2rem; }
.ops-board__title { margin: 0; font-size: 1.05rem; font-weight: var(--font-weight-bold); color: var(--color-text-primary); }
.ops-board__subtitle { margin: 0; font-size: var(--font-size-xs); color: var(--color-text-muted); }
.ops-board__controls { display: flex; gap: var(--space-2); align-items: center; }
.ops-filter-group {
    display: flex;
    align-items: center;
    gap: var(--space-2);
    background: var(--color-input-bg);
    border: 1px solid var(--color-input-border);
    border-radius: var(--radius-md);
    padding: 0 var(--space-2);
    color: var(--color-text-muted);
}
.ops-filter-group .ops-filter-input {
    border: none;
    background: transparent;
    padding: var(--space-2) 0;
    color: var(--color-input-text);
    min-width: 160px;
    font-size: var(--font-size-sm);
}
.ops-filter-group .ops-filter-input:focus { outline: none; }
.ops-board__lane-wrap {
    display: grid;
    grid-auto-flow: column;
    grid-auto-columns: minmax(240px, 1fr);
    overflow-x: auto;
    padding: var(--space-4) var(--space-5);
    gap: var(--space-4);
    background: var(--color-bg-page);
    min-height: 280px;
}
.ops-lane { display: flex; flex-direction: column; gap: var(--space-2); min-width: 0; }
.ops-lane__header {
    display: flex;
    align-items: center;
    justify-content: space-between;
    padding: var(--space-2) var(--space-3);
    background: var(--color-bg-surface);
    border: 1px solid var(--color-border-default);
    border-radius: var(--radius-md);
}
.ops-lane__name {
    font-size: var(--font-size-xs);
    font-weight: var(--font-weight-bold);
    text-transform: uppercase;
    letter-spacing: 0.07em;
    color: var(--color-text-secondary);
}
.ops-lane__count {
    background: var(--color-bg-surface-alt);
    border: 1px solid var(--color-border-default);
    border-radius: var(--radius-full);
    padding: 0.1rem 0.45rem;
    font-size: var(--font-size-xs);
    font-weight: var(--font-weight-semibold);
    color: var(--color-text-muted);
    min-width: 22px;
    text-align: center;
}
.ops-lane__cards { display: flex; flex-direction: column; gap: var(--space-2); }
.ops-lane__empty {
    display: flex;
    flex-direction: column;
    align-items: center;
    gap: var(--space-2);
    padding: var(--space-5);
    color: var(--color-text-disabled);
    font-size: var(--font-size-xs);
    text-align: center;
}
.ops-card {
    background: var(--color-bg-surface);
    border: 1px solid var(--color-border-default);
    border-radius: var(--radius-md);
    padding: var(--space-3);
    display: flex;
    flex-direction: column;
    gap: var(--space-2);
    box-shadow: var(--elevation-1);
    border-left: 3px solid var(--color-border-default);
    transition: box-shadow 0.15s ease, transform 0.1s ease;
    cursor: default;
}
.ops-card:hover { box-shadow: var(--elevation-2); transform: translateY(-1px); }
.ops-card--critical { border-left-color: var(--color-danger); }
.ops-card--high { border-left-color: var(--color-warning); }
.ops-card--medium { border-left-color: var(--color-info); }
.ops-card--low { border-left-color: var(--color-success); }
.ops-card__top { display: flex; align-items: center; justify-content: space-between; gap: var(--space-2); }
.ops-card__ref {
    font-size: var(--font-size-xs);
    color: var(--color-text-muted);
    font-weight: var(--font-weight-semibold);
    font-variant-numeric: tabular-nums;
}
.ops-card__title {
    margin: 0;
    font-size: var(--font-size-sm);
    font-weight: var(--font-weight-medium);
    color: var(--color-text-primary);
    line-height: 1.35;
    display: -webkit-box;
    -webkit-line-clamp: 2;
    -webkit-box-orient: vertical;
    overflow: hidden;
}
.ops-card__footer {
    display: flex;
    align-items: center;
    justify-content: space-between;
    gap: var(--space-2);
    margin-top: auto;
}
.ops-card__assignee {
    display: flex;
    align-items: center;
    gap: 0.3rem;
    font-size: var(--font-size-xs);
    color: var(--color-text-muted);
    overflow: hidden;
    white-space: nowrap;
    text-overflow: ellipsis;
}
.ops-card__time {
    font-size: var(--font-size-xs);
    color: var(--color-text-disabled);
    white-space: nowrap;
    font-variant-numeric: tabular-nums;
}

/* ── Filter inputs ─────────────────────────────────── */
.ops-filter-input,
.ops-filter-select {
    padding: var(--space-2) var(--space-3);
    border: 1px solid var(--color-input-border);
    border-radius: var(--radius-md);
    background: var(--color-input-bg);
    color: var(--color-input-text);
    font-size: var(--font-size-sm);
    font-family: inherit;
}
.ops-filter-input:focus,
.ops-filter-select:focus {
    outline: none;
    border-color: var(--color-input-focus-border);
    box-shadow: 0 0 0 3px var(--color-input-focus-ring);
}

/* ── KPI Card responsiveness ──────────────────────── */
@media (max-width: 1100px) {
    .ops-queue__columns-enhanced,
    .ops-queue__item-enhanced {
        grid-template-columns: 80px 110px 100px 80px 160px 1fr 140px;
    }
}
@media (max-width: 860px) {
    .ops-queue__columns-enhanced,
    .ops-queue__item-enhanced {
        grid-template-columns: 80px 1fr 100px 80px 1fr 130px;
    }
    .col-summary { display: none; }
}